检索结果 - Bitner, Mary Jo

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    Services marketing : Integrating customer focus across the firm

    Services marketing : Integrating customer focus across the firm 由 Zeithaml, Valarie A.

    出版 2003
    其他作者: “...Bitner, Mary Jo...”
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    Services marketing : integrating customer focus across the firm /

    Services marketing : integrating customer focus across the firm / 由 Zeithaml, Valarie A.

    出版 2006
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    Services marketing : integrating customer focus across the firm /

    Services marketing : integrating customer focus across the firm / 由 Zeithaml, Valarie A.

    出版 2006
    其他作者: “...Bitner, Mary Jo...”
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