Managing service operations / Bill Hollins, Sadie Shinkins.

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Material type: Text

TextPublication details: London : Thousand Oaks, CA : Sage Publications, 2006.Description: xii, 299 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Date due	Barcode	Item holds
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658.4013 HOL (Browse shelf(Opens below))	1	Available		0069425
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658.4013 HOL (Browse shelf(Opens below))	2	Available		0069426

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Includes bibliographical references (p. [289]-296) and index.

eng.

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