Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania

Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania

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This paper analyses customers' satisfaction with services of the Sokoine National Agricultural Library (SNAL) using a mixed-method approach. Both qualitative and quantitative data were collected using questionnaire and interviews, which were supplemented by document analysis. A total of 72 resp...

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Bibliographic Details
Main Authors:	Bea, George, Musabila, Albogast, Deogratus, Daniel
Format:	Article
Language:	English
Published:	University of nebrasker 2024
Subjects:	Customers’ satisfaction users’ satisfaction dissatisfaction library services Tanzania
Online Access:	https://scholar.mzumbe.ac.tz/handle/123456789/536
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