Buyer- seller relationship and the performance of micro retail businesses in Tanzania

A Dissertation Submitted in Partial Fulfillment of the Requirement for the Award of the Degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University 2018

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Autor principal: Fredson, Prince
Formato: Thesis
Idioma:inglês
Publicado em: Mzumbe University 2024
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Acesso em linha:https://scholar.mzumbe.ac.tz/handle/123456789/1763
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author Fredson, Prince
author_facet Fredson, Prince
author_sort Fredson, Prince
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description A Dissertation Submitted in Partial Fulfillment of the Requirement for the Award of the Degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University 2018
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spelling oai:null:123456789-17632024-11-25T11:41:53Z Buyer- seller relationship and the performance of micro retail businesses in Tanzania Fredson, Prince Buyer-Seller relationship Small and Medium Enterprises Social Exchange Theory (SET) Supply Chain Management Network Theory National Bureau of Statistics (NBS) Business Performance Structural Equation Modeling (SEM) Confirmatory Factor Analysis (CFA) Gross Domestic Product (GDP) A Dissertation Submitted in Partial Fulfillment of the Requirement for the Award of the Degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University 2018 This study examined the antecedents of buyer seller relationship at micro-retail business level in Tanzania. The general objective of this study was premised on examining in general, the influence of buyer-seller relationship on business performance. This study identified buyer-seller trust, communication, interdependence, cooperation and commitment as determinants of buyer-seller relationship. The specific objectives were therefore, to ascertain the influence of each of those determinants on business performance. The study was carried out in three districts of Dar es Salaam region which were Kinondoni, Ilala and Temeke (Ubungo and Kigamboni districts were not mentioned as districts because the population data used by this study was based on 2012 national census and they were not districts at the time). Snowball sampling method was used to collect data from 162 random customers through an online survey using Google Forms. For qualitative data, the researcher used the interviewing method, which was done on 10 shop owners as a way to triangulate the quantitative findings. Theoretical arguments for building the conceptual framework were made from the social exchange theory (SET) and the network theory (NT). Quantitative data was analyzed by using Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM), whereas qualitative data was analyzed by using the grounded theory approach. The findings from the analysis indicated that buyer-seller trust, communication, cooperation and commitment contributed significantly to business performance. On the other hand, buyer-seller interdependence exhibited no significant relationship with business performance. For future studies the researcher recommended more research on buyer seller relationship be done in downstream supply chains and should involve a broader scope geographically to improve reliability of generalization of the findings. The focus should be placed in areas with diverse socio-economic characteristics, not just in cities. This would allow the stakeholders and the research community at large to have a deeper understanding of the buyer-seller relationship dynamics, how they affect businesses and the mediating effects of socio-economic characteristics. Private 2024-11-25T11:41:49Z 2024-11-25T11:41:49Z 2018 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/1763 en application/pdf Mzumbe University
spellingShingle Buyer-Seller relationship
Small and Medium Enterprises
Social Exchange Theory (SET)
Supply Chain Management
Network Theory
National Bureau of Statistics (NBS)
Business Performance
Structural Equation Modeling (SEM)
Confirmatory Factor Analysis (CFA)
Gross Domestic Product (GDP)
Fredson, Prince
Buyer- seller relationship and the performance of micro retail businesses in Tanzania
title Buyer- seller relationship and the performance of micro retail businesses in Tanzania
title_full Buyer- seller relationship and the performance of micro retail businesses in Tanzania
title_fullStr Buyer- seller relationship and the performance of micro retail businesses in Tanzania
title_full_unstemmed Buyer- seller relationship and the performance of micro retail businesses in Tanzania
title_short Buyer- seller relationship and the performance of micro retail businesses in Tanzania
title_sort buyer seller relationship and the performance of micro retail businesses in tanzania
topic Buyer-Seller relationship
Small and Medium Enterprises
Social Exchange Theory (SET)
Supply Chain Management
Network Theory
National Bureau of Statistics (NBS)
Business Performance
Structural Equation Modeling (SEM)
Confirmatory Factor Analysis (CFA)
Gross Domestic Product (GDP)
url https://scholar.mzumbe.ac.tz/handle/123456789/1763
work_keys_str_mv AT fredsonprince buyersellerrelationshipandtheperformanceofmicroretailbusinessesintanzania