The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
A dissertation submitted to Mzumbe University as partial /fulfillment of the requirements for award of the Degree of Master of Business Administration (MBA) in Corporate Management of Mzumbe University
Na minha lista:
| Autor principal: | Mlekwa, Moses Denis |
|---|---|
| Formato: | Thesis |
| Idioma: | inglês |
| Publicado em: |
Mzumbe University
2024
|
| Assuntos: | |
| Acesso em linha: | https://scholar.mzumbe.ac.tz/handle/123456789/1607 |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|
Registos relacionados
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
Por: Mlekwa, Moses Denis
Publicado em: (2024)
Por: Mlekwa, Moses Denis
Publicado em: (2024)
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
Por: Mhoja, Husein
Publicado em: (2024)
Por: Mhoja, Husein
Publicado em: (2024)
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
Por: Mhoja, Husein
Publicado em: (2024)
Por: Mhoja, Husein
Publicado em: (2024)
Customer services-marketing and the competitive environment/
Por: Mayall,Carol
Publicado em: (1992)
Por: Mayall,Carol
Publicado em: (1992)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
Por: Masika, Emmanuel Julian
Publicado em: (2024)
Por: Masika, Emmanuel Julian
Publicado em: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
Por: Masika, Emmanuel Julian
Publicado em: (2024)
Por: Masika, Emmanuel Julian
Publicado em: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
Por: Hamisi, Musa
Publicado em: (2024)
Por: Hamisi, Musa
Publicado em: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
Por: Hamisi, Musa
Publicado em: (2024)
Por: Hamisi, Musa
Publicado em: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
Por: Eric, Shoo Ainea
Publicado em: (2024)
Por: Eric, Shoo Ainea
Publicado em: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
Por: Eric, Shoo Ainea
Publicado em: (2024)
Por: Eric, Shoo Ainea
Publicado em: (2024)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
Por: Tairo, Ester C
Publicado em: (2024)
Por: Tairo, Ester C
Publicado em: (2024)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
Por: Tairo, Ester C
Publicado em: (2024)
Por: Tairo, Ester C
Publicado em: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
Por: Mduma, Esther M.
Publicado em: (2024)
Por: Mduma, Esther M.
Publicado em: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
Por: Mduma, Esther M.
Publicado em: (2024)
Por: Mduma, Esther M.
Publicado em: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
Por: Khamis, Amne Rashid
Publicado em: (2024)
Por: Khamis, Amne Rashid
Publicado em: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
Por: Khamis, Amne Rashid
Publicado em: (2024)
Por: Khamis, Amne Rashid
Publicado em: (2024)
Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
Por: Mashingia, Neema N.J
Publicado em: (2024)
Por: Mashingia, Neema N.J
Publicado em: (2024)
Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
Por: Mashingia, Neema N.J
Publicado em: (2024)
Por: Mashingia, Neema N.J
Publicado em: (2024)
Services marketing : integrating customer focus across the firm /
Por: Zeithaml, Valarie A.
Publicado em: (2006)
Por: Zeithaml, Valarie A.
Publicado em: (2006)
Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
Por: Lyatuu, Emmanuel
Publicado em: (2024)
Por: Lyatuu, Emmanuel
Publicado em: (2024)
Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
Por: Lyatuu, Emmanuel
Publicado em: (2024)
Por: Lyatuu, Emmanuel
Publicado em: (2024)
Fairness in international law and institutions /
Por: Franck, Thomas M.
Publicado em: (1995)
Por: Franck, Thomas M.
Publicado em: (1995)
Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services
Por: Venance, Paulina
Publicado em: (2024)
Por: Venance, Paulina
Publicado em: (2024)
Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services
Por: Venance, Paulina
Publicado em: (2024)
Por: Venance, Paulina
Publicado em: (2024)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
Por: Mwikwabhi, Mary M.
Publicado em: (2025)
Por: Mwikwabhi, Mary M.
Publicado em: (2025)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
Por: Mwikwabhi, Mary M.
Publicado em: (2025)
Por: Mwikwabhi, Mary M.
Publicado em: (2025)
Pricing strategy: reconciling customer needs and company objectives;
Por: Taylor, Bernard
Publicado em: (1969)
Por: Taylor, Bernard
Publicado em: (1969)
Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities
Por: Kwikwega, Asha H.
Publicado em: (2024)
Por: Kwikwega, Asha H.
Publicado em: (2024)
Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities
Por: Kwikwega, Asha H.
Publicado em: (2024)
Por: Kwikwega, Asha H.
Publicado em: (2024)
Defying the limits : reaching new heights in customer relationship management
Publicado em: (2000)
Publicado em: (2000)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
Por: Shanghali, John Wifred
Publicado em: (2025)
Por: Shanghali, John Wifred
Publicado em: (2025)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
Por: Shanghali, John Wifred
Publicado em: (2025)
Por: Shanghali, John Wifred
Publicado em: (2025)
The effects of customer service on organizational performance: A case of KBC Morogoro municipality
Por: Kihombo, Dafrosa B
Publicado em: (2024)
Por: Kihombo, Dafrosa B
Publicado em: (2024)
The effects of customer service on organizational performance: A case of KBC Morogoro municipality
Por: Kihombo, Dafrosa B
Publicado em: (2024)
Por: Kihombo, Dafrosa B
Publicado em: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
Por: Bonaventura, Adam
Publicado em: (2024)
Por: Bonaventura, Adam
Publicado em: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
Por: Bonaventura, Adam
Publicado em: (2024)
Por: Bonaventura, Adam
Publicado em: (2024)
Customer relationship management : how to turn a good business int great one
Por: Robert-Phelps Graham
Publicado em: (1998)
Por: Robert-Phelps Graham
Publicado em: (1998)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
Por: Abdalla, Zainab.S
Publicado em: (2024)
Por: Abdalla, Zainab.S
Publicado em: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
Por: Abdalla, Zainab.S
Publicado em: (2024)
Por: Abdalla, Zainab.S
Publicado em: (2024)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
Por: Mushi, Onael W.
Publicado em: (2024)
Por: Mushi, Onael W.
Publicado em: (2024)
Registos relacionados
-
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
Por: Mlekwa, Moses Denis
Publicado em: (2024) -
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
Por: Mhoja, Husein
Publicado em: (2024) -
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
Por: Mhoja, Husein
Publicado em: (2024) -
Customer services-marketing and the competitive environment/
Por: Mayall,Carol
Publicado em: (1992) -
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
Por: Masika, Emmanuel Julian
Publicado em: (2024)