The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
A dissertation submitted to Mzumbe University as partial /fulfillment of the requirements for award of the Degree of Master of Business Administration (MBA) in Corporate Management of Mzumbe University
Enregistré dans:
| Auteur principal: | Mlekwa, Moses Denis |
|---|---|
| Format: | Thèse |
| Langue: | anglais |
| Publié: |
Mzumbe University
2024
|
| Sujets: | |
| Accès en ligne: | https://scholar.mzumbe.ac.tz/handle/123456789/1607 |
| Tags: |
Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
|
Documents similaires
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
par: Mlekwa, Moses Denis
Publié: (2024)
par: Mlekwa, Moses Denis
Publié: (2024)
Customer services : skills for success /
par: Lucas, Robert
Publié: (2023)
par: Lucas, Robert
Publié: (2023)
Meeting customer needs
par: SMITH, I. (Author)
Publié: (2003)
par: SMITH, I. (Author)
Publié: (2003)
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
par: Mhoja, Husein
Publié: (2024)
par: Mhoja, Husein
Publié: (2024)
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
par: Mhoja, Husein
Publié: (2024)
par: Mhoja, Husein
Publié: (2024)
Customer services : skills for success /
par: Lucas, Robert
Publié: (2012)
par: Lucas, Robert
Publié: (2012)
Customer services-marketing and the competitive environment/
par: Mayall,Carol
Publié: (1992)
par: Mayall,Carol
Publié: (1992)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
par: Masika, Emmanuel Julian
Publié: (2024)
par: Masika, Emmanuel Julian
Publié: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
par: Masika, Emmanuel Julian
Publié: (2024)
par: Masika, Emmanuel Julian
Publié: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
par: Hamisi, Musa
Publié: (2024)
par: Hamisi, Musa
Publié: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
par: Hamisi, Musa
Publié: (2024)
par: Hamisi, Musa
Publié: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
par: Eric, Shoo Ainea
Publié: (2024)
par: Eric, Shoo Ainea
Publié: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
par: Eric, Shoo Ainea
Publié: (2024)
par: Eric, Shoo Ainea
Publié: (2024)
Customer relationship management : concepts, applications and technologies
par: PRIOR, D. D. (Author)
Publié: (2024)
par: PRIOR, D. D. (Author)
Publié: (2024)
Customer centricity : focus on the right customers for strategic advantage /
par: Fader, Peter S.
Publié: (2020)
par: Fader, Peter S.
Publié: (2020)
The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service
par: Toister, Jeff
Publié: (2017)
par: Toister, Jeff
Publié: (2017)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
par: Tairo, Ester C
Publié: (2024)
par: Tairo, Ester C
Publié: (2024)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
par: Tairo, Ester C
Publié: (2024)
par: Tairo, Ester C
Publié: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
par: Mduma, Esther M.
Publié: (2024)
par: Mduma, Esther M.
Publié: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
par: Mduma, Esther M.
Publié: (2024)
par: Mduma, Esther M.
Publié: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
par: Khamis, Amne Rashid
Publié: (2024)
par: Khamis, Amne Rashid
Publié: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
par: Khamis, Amne Rashid
Publié: (2024)
par: Khamis, Amne Rashid
Publié: (2024)
Customer relationship management
par: SHANTHI, R. (Author)
Publié: (2013)
par: SHANTHI, R. (Author)
Publié: (2013)
Services marketing : integrating customer focus across the firm /
par: Zeithaml, Valarie A.
Publié: (2006)
par: Zeithaml, Valarie A.
Publié: (2006)
Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
par: Lyatuu, Emmanuel
Publié: (2024)
par: Lyatuu, Emmanuel
Publié: (2024)
Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
par: Lyatuu, Emmanuel
Publié: (2024)
par: Lyatuu, Emmanuel
Publié: (2024)
Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
par: Mashingia, Neema N.J
Publié: (2024)
par: Mashingia, Neema N.J
Publié: (2024)
Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
par: Mashingia, Neema N.J
Publié: (2024)
par: Mashingia, Neema N.J
Publié: (2024)
Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services
par: Venance, Paulina
Publié: (2024)
par: Venance, Paulina
Publié: (2024)
Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services
par: Venance, Paulina
Publié: (2024)
par: Venance, Paulina
Publié: (2024)
Customer Relationship Management/
par: RAI, C.P
Publié: (2024)
par: RAI, C.P
Publié: (2024)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
par: Mwikwabhi, Mary M.
Publié: (2025)
par: Mwikwabhi, Mary M.
Publié: (2025)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
par: Mwikwabhi, Mary M.
Publié: (2025)
par: Mwikwabhi, Mary M.
Publié: (2025)
The effortless experience : conquering the new battleground for customer loyalty
par: DIXON, M.
Publié: (2013)
par: DIXON, M.
Publié: (2013)
Fairness in international law and institutions /
par: Franck, Thomas M.
Publié: (1995)
par: Franck, Thomas M.
Publié: (1995)
Defying the limits : reaching new heights in customer relationship management
Publié: (2000)
Publié: (2000)
Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities
par: Kwikwega, Asha H.
Publié: (2024)
par: Kwikwega, Asha H.
Publié: (2024)
Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities
par: Kwikwega, Asha H.
Publié: (2024)
par: Kwikwega, Asha H.
Publié: (2024)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)
par: Shanghali, John Wifred
Publié: (2025)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)
par: Shanghali, John Wifred
Publié: (2025)
Documents similaires
-
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
par: Mlekwa, Moses Denis
Publié: (2024) -
Customer services : skills for success /
par: Lucas, Robert
Publié: (2023) -
Meeting customer needs
par: SMITH, I. (Author)
Publié: (2003) -
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
par: Mhoja, Husein
Publié: (2024) -
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
par: Mhoja, Husein
Publié: (2024)