Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga

Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga

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A dissertation submitted to partial fulfillment of the requirements for the degree of Master of Business Administration and Corporate Management (MBA-CM) of Mzumbe University

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Detalhes bibliográficos
Autor principal:	Tarimo, Lilian
Formato:	Thesis
Idioma:	inglês
Publicado em:	Mzumbe University 2024
Assuntos:	Banking Sector in Tanzania DTB bank DTB‟s customer‟s
Acesso em linha:	https://scholar.mzumbe.ac.tz/handle/123456789/1576
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