Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company

Показать другие версии (1)

A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for the award of Master’s Degree of Business Administration (MBA) of Mzumbe University.

Сохранить в:

Библиографические подробности
Главный автор:	Mushi, Onael Walter
Формат:	Диссертация
Язык:	английский
Опубликовано:	Mzumbe University 2024
Предметы:	Service Quality Customer Satisfaction Dar Express Bus Company Transport Service
Online-ссылка:	https://scholar.mzumbe.ac.tz/handle/123456789/878
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Схожие документы

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
по: Mushi, Onael Walter
Опубликовано: (2024)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
по: Mushi, Onael W.
Опубликовано: (2024)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
по: Mushi, Onael W.
Опубликовано: (2024)

Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
по: Bonaventura, Adam
Опубликовано: (2024)

Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
по: Bonaventura, Adam
Опубликовано: (2024)

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
по: Lushakuzi,Simon Shaban
Опубликовано: (2024)

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
по: Lushakuzi,Simon Shaban
Опубликовано: (2024)

Transport in East Africa : a reader part II
Опубликовано: (1978)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
по: Shanghali, John Wifred
Опубликовано: (2025)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
по: Shanghali, John Wifred
Опубликовано: (2025)

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
по: Somi Loveness
Опубликовано: (2024)

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
по: Somi Loveness
Опубликовано: (2024)

Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
по: Anthony, Adrian
Опубликовано: (2025)

Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
по: Anthony, Adrian
Опубликовано: (2025)

An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
по: Khamis, Amne Rashid
Опубликовано: (2024)

An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
по: Khamis, Amne Rashid
Опубликовано: (2024)

Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
по: Bea, George, и др.
Опубликовано: (2024)

Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
по: Bea, George, и др.
Опубликовано: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
по: Masika, Emmanuel Julian
Опубликовано: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
по: Masika, Emmanuel Julian
Опубликовано: (2024)

The business of transport /
по: Bell, G. J.
Опубликовано: (1984)

Transport and public policy planning /
Опубликовано: (1981)

Transportation : science, technology and development
Опубликовано: (1963)

The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
по: Mlekwa, Moses Denis
Опубликовано: (2024)

The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
по: Mlekwa, Moses Denis
Опубликовано: (2024)

The transport managers handbook
по: Lowe, David
Опубликовано: (1988)

The theory and practice of transport /
по: Stewart-David, David
Опубликовано: (1980)

Transport economics
по: Sharp, Clifford Henry
Опубликовано: (1973)

The economics and planning to transport
по: Bell, G. J.
Опубликовано: (1983)

Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
по: Mhoja, Husein
Опубликовано: (2024)

Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
по: Mhoja, Husein
Опубликовано: (2024)

The transport manager's lawyer and transport operator's legal guide
по: Mitchell, Ewan
Опубликовано: (1975)

Sea transport : oparation and economics /
по: Alderton, Patrick M.
Опубликовано: (1980)

Economic appraisal of transport projects : a manual with case studies /
по: Adler, Hans A.
Опубликовано: (1987)

Principles of transport
по: Faulks, Rex William
Опубликовано: (1982)

Transport and the economic situation : introductory reports and summary of the discussion : sixth International Symposium on Theory and Practice in Transport Economics, Madrid, 22nd-25th September 1975.
Опубликовано: (1976)

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
по: Shalin, Parvez Thaver
Опубликовано: (2024)

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
по: Shalin, Parvez Thaver
Опубликовано: (2024)

Mobility and mobilization transport bottlenecks: a constraints upon administrative performance
по: Fernades, A. J.
Опубликовано: (1972)

Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
по: Mkwizu, Evarista
Опубликовано: (2024)