The effects of customer services on organisational performance: A case of KCB Bank Morogoro Municipality

The effects of customer services on organisational performance: A case of KCB Bank Morogoro Municipality

Показать другие версии (1)

A Dissertation Submitted in Partial Fulfillment of the Requirement for the Award of the Degree of Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University

Сохранить в:

Библиографические подробности
Главный автор:	Kihombo, Dafrosa B.
Формат:	Dissertation
Язык:	английский
Опубликовано:	Mzumbe University 2023
Online-ссылка:	http://192.168.30.20:4000/handle/123456789/308
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Схожие документы

The effects of customer services on organisational performance: A case of KCB Bank Morogoro Municipality
по: Kihombo, Dafrosa B.
Опубликовано: (2023)

The effects of customer service on organizational performance: A case of KBC Morogoro municipality
по: Kihombo, Dafrosa B
Опубликовано: (2024)

The effects of customer service on organizational performance: A case of KBC Morogoro municipality
по: Kihombo, Dafrosa B
Опубликовано: (2024)

Factors affecting non-performing loans in banking industry: A case of KCB Bank (Tanzania) limited Morogoro and Msimbazi branches
по: Msigwa, Carlo
Опубликовано: (2024)

Factors affecting non-performing loans in banking industry: A case of KCB Bank (Tanzania) limited Morogoro and Msimbazi branches
по: Msigwa, Carlo
Опубликовано: (2024)

Comparative study of customer’s and service provider’s orientation towards Islamic banking: With reference to a selected banks in Dar es salaam (NBC, KCB and AMANA BANK)
по: Beatus, Carren
Опубликовано: (2024)

Comparative study of customer’s and service provider’s orientation towards Islamic banking: With reference to a selected banks in Dar es salaam (NBC, KCB and AMANA BANK)
по: Beatus, Carren
Опубликовано: (2024)

Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
по: Murungu, Fadhili
Опубликовано: (2024)

Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
по: Murungu, Fadhili
Опубликовано: (2024)

E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality
по: Sangali, Samwel John
Опубликовано: (2024)

E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality
по: Sangali, Samwel John
Опубликовано: (2024)

Effectiveness of training programmes in public organisations in Tanzania: A case of Morogoro municipal council
по: Habi, Lukas
Опубликовано: (2024)

Effectiveness of training programmes in public organisations in Tanzania: A case of Morogoro municipal council
по: Habi, Lukas
Опубликовано: (2024)

Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
по: Lyatuu, Emmanuel
Опубликовано: (2024)

Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
по: Lyatuu, Emmanuel D
Опубликовано: (2024)

Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
по: Lyatuu, Emmanuel
Опубликовано: (2024)

Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
по: Lyatuu, Emmanuel D
Опубликовано: (2024)

Assessment of the factors that influence adoption of electronic banking in Tanzania: The case of NMB customers in Morogoro municipality
по: Milanzi, Castro T.
Опубликовано: (2024)

Assessment of the factors that influence adoption of electronic banking in Tanzania: The case of NMB customers in Morogoro municipality
по: Milanzi, Castro T.
Опубликовано: (2024)

Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
по: Mashingia, Neema N.J
Опубликовано: (2024)

Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
по: Mashingia, Neema N.J
Опубликовано: (2024)

Factors for adoption and benefits of electronic banking to customers: A case study of CRDB Bank, Morogoro
по: Ulaya, Paul L. A
Опубликовано: (2024)

Factors for adoption and benefits of electronic banking to customers: A case study of CRDB Bank, Morogoro
по: Ulaya, Paul L. A
Опубликовано: (2024)

Analysis of the effect of school projects on school performance: A case of Morogoro Municipality
по: Hasunga, Elizabeth Japhet
Опубликовано: (2024)

Analysis of the effect of school projects on school performance: A case of Morogoro Municipality
по: Hasunga, Elizabeth Japhet
Опубликовано: (2024)

The factors influencing customers choice of banking services in Tanzania.
по: Zainabu,Msangi
Опубликовано: (2024)

The factors influencing customers choice of banking services in Tanzania.
по: Zainabu,Msangi
Опубликовано: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
по: Masika, Emmanuel Julian
Опубликовано: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
по: Masika, Emmanuel Julian
Опубликовано: (2024)

The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
по: Kapologwe, Lugano A.
Опубликовано: (2024)

The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
по: Kapologwe, Lugano A.
Опубликовано: (2024)

The role of social media on small/medium business performance: A case of Kinondoni Municipal, Dar es Salaam city
по: Kihombo, Beatrice
Опубликовано: (2024)

The role of social media on small/medium business performance: A case of Kinondoni Municipal, Dar es Salaam city
по: Kihombo, Beatrice
Опубликовано: (2024)

Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
по: Mwandosya, Joyce E.
Опубликовано: (2024)

Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
по: Mwandosya, Joyce E.
Опубликовано: (2024)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
по: Abdalla, Zainab.S
Опубликовано: (2024)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
по: Abdalla, Zainab.S
Опубликовано: (2024)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
по: Shanghali, John Wifred
Опубликовано: (2025)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
по: Shanghali, John Wifred
Опубликовано: (2025)

Effective organisational communication : perspectives, principles and practices /
по: Blundel, Richard
Опубликовано: (2013)