The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania

A Dissertation Submitted to the School of Business in partial fulfillment of the Requirements for Award of Degree of Master of Science in partial/fulfillment of the requirements for award of the degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University 2019

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Autore principale: Kyomo, Thobias
Natura: Tesi
Lingua:inglese
Pubblicazione: Mzumbe University 2024
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Accesso online:https://scholar.mzumbe.ac.tz/handle/123456789/1766
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author Kyomo, Thobias
author_facet Kyomo, Thobias
author_sort Kyomo, Thobias
collection DSpace
description A Dissertation Submitted to the School of Business in partial fulfillment of the Requirements for Award of Degree of Master of Science in partial/fulfillment of the requirements for award of the degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University 2019
format Thesis
id oai:41.59.85.69:123456789-1766
institution Mzumbe University
language English
publishDate 2024
publisher Mzumbe University
record_format dspace
spelling oai:41.59.85.69:123456789-17662024-11-26T10:40:40Z The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania Kyomo, Thobias Information Flow Fleet Management System Inventory Management System Logistics Integration System Logistics Performance Information and Communication Technology (ICT) Cargo Transportation Companies Electronic Business Electronic Cargo Tracking System (ECTS) Electronic data interchange Enterprise resource planning Global Positioning System Information Support System Radio Frequency Identity System Approach Theory Statistical Package for Social Science Vendor Managed Inventory (VMI) Resources Based View (RBV) A Dissertation Submitted to the School of Business in partial fulfillment of the Requirements for Award of Degree of Master of Science in partial/fulfillment of the requirements for award of the degree of Master of Science in Procurement and Supply Chain Management of Mzumbe University 2019 The aim of this study was to determine the Impact of information and communication technology on logistics performance of cargo transportation companies. A review of the literature shows that there is little empirical literature studies conducted on the impact of information and communication and communication technology on logistics performance of cargo transportation companies. This study aimed at filling the empirical gap by investigating the impact of information and communication technology on logistics performance. The study used descriptive research design and was conducted at ten (10) logistics companies located in Dar-es-salaam and sample of 105 employees was drawn from a targeted population of 350. Questionnaire and interview were used as data collection method. Data analysis was done using both quantitative and qualitative methods, for quantitative data (SPSS v 20) was used running the quantitative analysis technique. Hypotheses were tested using numerous data analysis technique which involved exploratory factor analysis (Kaiser- Meyer- Olkin Measure of Sampling Adequacy and Bartlett’s Test of Sphericity), regression analysis (simple linear regression) and correlation analysis (Pearson correlation), while qualitative data were analyzed though content analysis technique. After the analysis results were presented in tables and figures for interpretation. The study found that information flow, fleet management system, inventory management system and logistics integration system have a close relationship with logistics performance of cargo transportation companies. The study recommends the owner and Managers of Cargo transportation companies to adopt information and communication technology in their day to day logistics activities so as to improve the overall performance of logistics and get competitive advantage in the market. Private 2024-11-26T10:40:36Z 2024-11-26T10:40:36Z 2019 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/1766 en application/pdf Mzumbe University
spellingShingle Information Flow
Fleet Management System
Inventory Management System
Logistics Integration System
Logistics Performance
Information and Communication Technology (ICT)
Cargo Transportation Companies
Electronic Business
Electronic Cargo Tracking System (ECTS)
Electronic data interchange
Enterprise resource planning
Global Positioning System
Information Support System
Radio Frequency Identity
System Approach Theory
Statistical Package for Social Science
Vendor Managed Inventory (VMI)
Resources Based View (RBV)
Kyomo, Thobias
The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania
title The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania
title_full The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania
title_fullStr The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania
title_full_unstemmed The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania
title_short The impact of Information and Communication Technology on logistics performance: A case of cargo transportation companies in Dar-es-Salaam region, Tanzania
title_sort impact of information and communication technology on logistics performance a case of cargo transportation companies in dar es salaam region tanzania
topic Information Flow
Fleet Management System
Inventory Management System
Logistics Integration System
Logistics Performance
Information and Communication Technology (ICT)
Cargo Transportation Companies
Electronic Business
Electronic Cargo Tracking System (ECTS)
Electronic data interchange
Enterprise resource planning
Global Positioning System
Information Support System
Radio Frequency Identity
System Approach Theory
Statistical Package for Social Science
Vendor Managed Inventory (VMI)
Resources Based View (RBV)
url https://scholar.mzumbe.ac.tz/handle/123456789/1766
work_keys_str_mv AT kyomothobias theimpactofinformationandcommunicationtechnologyonlogisticsperformanceacaseofcargotransportationcompaniesindaressalaamregiontanzania
AT kyomothobias impactofinformationandcommunicationtechnologyonlogisticsperformanceacaseofcargotransportationcompaniesindaressalaamregiontanzania