A systematic review of the extant literature on the Tanzanian e-government services for economic development
A research paper submitted to the information development,1-16, 2024
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| Autores principales: | , |
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| Formato: | Artículo |
| Lenguaje: | inglés |
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Sage
2024
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| Acceso en línea: | https://scholar.mzumbe.ac.tz/handle/123456789/1714 |
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| _version_ | 1820347765696233472 |
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| author | Mwilongo, Kardo J. Kachota, Beth |
| author_facet | Mwilongo, Kardo J. Kachota, Beth |
| author_sort | Mwilongo, Kardo J. |
| collection | DSpace |
| description | A research paper submitted to the information development,1-16, 2024 |
| format | Article |
| id | oai:41.59.85.69:123456789-1714 |
| institution | Mzumbe University |
| language | English |
| publishDate | 2024 |
| publisher | Sage |
| record_format | dspace |
| spelling | oai:41.59.85.69:123456789-17142024-11-17T08:59:05Z A systematic review of the extant literature on the Tanzanian e-government services for economic development Mwilongo, Kardo J. Kachota, Beth e-government SOCIAL SCIENCES::Statistics, computer and systems science::Informatics, computer and systems science::Information technology economic development e-services Systematic review Tanzania A research paper submitted to the information development,1-16, 2024 This paper investigates the existing Tanzanian e-government services for economic development through a systematic review of the literature. The main objective is to examine researchers’ articles on e-government services towards achieving the Tanzanian economic growth as well as the current issues and trends on e-government globally. Specifically, this study aims to answer three research questions on: what are the functional e-government services in Tanzania? What is the level of Tanzanian e-government service performance? And what are the factors influencing Tanzanian e-government service performance for economic development? A systematic literature search was conducted on four aggregate data sources, which included Google Scholar, ResearchGate, CORE, and Refseek. A combination of search key terms was employed to obtain the data sources from 2015 to 2022. One hundred and five articles were found by the combined search and screened, resulting to eighteen articles that were recommended for the study. Content and Microsoft Excel computer application were used to analyse the screened data sources. The findings reveal that, a number of functional services is offered and considered potential for revenue collection and contribute to the nation’s economic development. Nevertheless, Tanzania has improved and dynamically advanced to the transaction level of e-government implementation where the majority of the citizens interact for services and information. However, factors related to the activeness of the platforms, accessibility, usability, infrastructure, security issues, privacy, and technical support services among others, were identified to influence the performance of Tanzanian e-government services and thus call attention to the government in addressing these issues. Private 2024-11-17T08:59:02Z 2024-11-17T08:59:02Z 2024 Article APA DOI: 10.1177/02666669241286826 https://scholar.mzumbe.ac.tz/handle/123456789/1714 en application/pdf Sage |
| spellingShingle | e-government SOCIAL SCIENCES::Statistics, computer and systems science::Informatics, computer and systems science::Information technology economic development e-services Systematic review Tanzania Mwilongo, Kardo J. Kachota, Beth A systematic review of the extant literature on the Tanzanian e-government services for economic development |
| title | A systematic review of the extant literature on the Tanzanian e-government services for economic development |
| title_full | A systematic review of the extant literature on the Tanzanian e-government services for economic development |
| title_fullStr | A systematic review of the extant literature on the Tanzanian e-government services for economic development |
| title_full_unstemmed | A systematic review of the extant literature on the Tanzanian e-government services for economic development |
| title_short | A systematic review of the extant literature on the Tanzanian e-government services for economic development |
| title_sort | systematic review of the extant literature on the tanzanian e government services for economic development |
| topic | e-government SOCIAL SCIENCES::Statistics, computer and systems science::Informatics, computer and systems science::Information technology economic development e-services Systematic review Tanzania |
| url | https://scholar.mzumbe.ac.tz/handle/123456789/1714 |
| work_keys_str_mv | AT mwilongokardoj asystematicreviewoftheextantliteratureonthetanzanianegovernmentservicesforeconomicdevelopment AT kachotabeth asystematicreviewoftheextantliteratureonthetanzanianegovernmentservicesforeconomicdevelopment AT mwilongokardoj systematicreviewoftheextantliteratureonthetanzanianegovernmentservicesforeconomicdevelopment AT kachotabeth systematicreviewoftheextantliteratureonthetanzanianegovernmentservicesforeconomicdevelopment |