Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality

Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality

Show other versions (1)

A dissertation submitted in partial fulfillment of the requirement for the degree of Masters of Business Administration in Corporate Management of Mzumbe University

Saved in:

Bibliographic Details
Main Author:	Mashingia, Neema N.J
Format:	Thesis
Language:	English
Published:	Mzumbe University 2024
Subjects:	Customer care Customer’s needs Customer care agents- Tanzania
Online Access:	https://scholar.mzumbe.ac.tz/handle/123456789/1701
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
by: Mashingia, Neema N.J
Published: (2024)

Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
by: Mduma, Esther M.
Published: (2024)

Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
by: Mduma, Esther M.
Published: (2024)

Serving the public: Customer management in local government
by: Tam, Henry
Published: (1993)

Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities
by: Kwikwega, Asha H.
Published: (2024)

Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities
by: Kwikwega, Asha H.
Published: (2024)

Practice of banking 1: study text in banking /
Published: (1985)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
by: Abdalla, Zainab.S
Published: (2024)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
by: Abdalla, Zainab.S
Published: (2024)

The influence of internal marketing on customer buying decision: The case of Nyanza bottling company limited.
by: Mwakalukwa,Tulinagwe .
Published: (2024)

The influence of internal marketing on customer buying decision: The case of Nyanza bottling company limited.
by: Mwakalukwa,Tulinagwe .
Published: (2024)

Customer services-marketing and the competitive environment/
by: Mayall,Carol
Published: (1992)

Customer relationship management : how to turn a good business int great one
by: Robert-Phelps Graham
Published: (1998)

Health care need : meaning and measurement /
by: Liss, Per-Erik
Published: (1993)

The impact of customer retention strategies to the performance of dairy industry in Tanzania: A survey study of dairy producers companies of southern highland in Tanzania
by: Hemedi, Kalezi
Published: (2024)

The impact of customer retention strategies to the performance of dairy industry in Tanzania: A survey study of dairy producers companies of southern highland in Tanzania
by: Hemedi, Kalezi
Published: (2024)

The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
by: Richard E. Ollotu,
Published: (2024)

The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
by: Richard E. Ollotu,
Published: (2024)

Factors influencing customer purchase decision of Nyanza bottling company (NBCL) products in Mwanza City.
by: Kyeju, Diana
Published: (2024)

Factors influencing customer purchase decision of Nyanza bottling company (NBCL) products in Mwanza City.
by: Kyeju, Diana
Published: (2024)

Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
by: Tairo, Ester C
Published: (2024)

Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
by: Tairo, Ester C
Published: (2024)

An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
by: Eric, Shoo Ainea
Published: (2024)

An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
by: Eric, Shoo Ainea
Published: (2024)

Relationship marketing : management of customer relationships /
by: Bruhn, Manfred
Published: (2003)

Viral marketing sales, customer perceptions of Airtel Tanzania.
by: Tofiki, Swaumu S.
Published: (2024)

Viral marketing sales, customer perceptions of Airtel Tanzania.
by: Tofiki, Swaumu S.
Published: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
by: Hamisi, Musa
Published: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
by: Hamisi, Musa
Published: (2024)

Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
by: Kazula, Lameck Zacharia
Published: (2024)

Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
by: Kazula, Lameck Zacharia
Published: (2024)

The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
by: Kapologwe, Lugano A.
Published: (2024)

The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
by: Kapologwe, Lugano A.
Published: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
by: Masika, Emmanuel Julian
Published: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
by: Masika, Emmanuel Julian
Published: (2024)

The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
by: Mlekwa, Moses Denis
Published: (2024)

The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
by: Mlekwa, Moses Denis
Published: (2024)

Impacts of brand image on customer awareness and sales: A case study of Vodacom Arusha branch
by: Kaaya, Enedy Victor
Published: (2024)

Impacts of brand image on customer awareness and sales: A case study of Vodacom Arusha branch
by: Kaaya, Enedy Victor
Published: (2024)

Defying the limits : reaching new heights in customer relationship management
Published: (2000)