Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro

Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro

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A dissertation submitted to School of Business as a partial fulfillment of the requirement for the award of of the degree Masters of Business Administration in Corporate Management (MBA-CM) of Mzumbe University

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Detalhes bibliográficos
Autor principal:	Mduma, Esther M.
Formato:	Thesis
Idioma:	inglês
Publicado em:	Mzumbe University 2024
Assuntos:	Customer care Customer’s needs Customer satisfaction Customer service in banking industry Banking business in Tanzania
Acesso em linha:	https://scholar.mzumbe.ac.tz/handle/123456789/1676
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

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