The role of client service charter in health service delivery: A case of Tingi health center in Kilwa district council

The role of client service charter in health service delivery: A case of Tingi health center in Kilwa district council

Afficher d'autres versions (1)

A dissertation submitted to School of Public Administration and Management in partial fulfillments of the requirements for award of the degree of Master of Public Administration (MPA) of Mzumbe University

Enregistré dans:

Détails bibliographiques
Auteur principal:	Mdibwa,Jacob
Format:	Thèse
Langue:	anglais
Publié:	Mzumbe University 2024
Sujets:	Health services Client service charter Customers Client Service charter Good Governance
Accès en ligne:	https://scholar.mzumbe.ac.tz/handle/123456789/1666
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

The role of client service charter in health service delivery: A case of Tingi health center in Kilwa district council
par: Mdibwa,Jacob
Publié: (2024)

An assessment of client service charter implementation in local authorities in Tanzania: A case of Tabora municipal council
par: Kanunu, Deusdedith C.
Publié: (2024)

An assessment of client service charter implementation in local authorities in Tanzania: A case of Tabora municipal council
par: Kanunu, Deusdedith C.
Publié: (2024)

Factors affecting implementation of client service charter in Tanzania local government authorities: A case of Bagamoyo district council
par: Raphael, Theresia
Publié: (2024)

Factors affecting implementation of client service charter in Tanzania local government authorities: A case of Bagamoyo district council
par: Raphael, Theresia
Publié: (2024)

Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
par: Mkwizu, Evarista
Publié: (2024)

Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
par: Mkwizu, Evarista
Publié: (2024)

Services marketing : integrating customer focus across the firm /
par: Zeithaml, Valarie A.
Publié: (2006)

Services marketing : managing the service value chain /
par: Bruhn, Manfred
Publié: (2006)

Mediation representation : advocating as a problem solver /
par: Abramson, Harold I.
Publié: (2013)

The legal status of articles of the union in constitution making in Tanzania
par: Sepere, Eduardo P.
Publié: (2024)

The legal status of articles of the union in constitution making in Tanzania
par: Sepere, Eduardo P.
Publié: (2024)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)

Customer services-marketing and the competitive environment/
par: Mayall,Carol
Publié: (1992)

Managing the new enterprise : the proof, not the hype /
Publié: (1996)

Foundations for health service management
par: Bodenham, K.E
Publié: (1972)

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
par: Shalin, Parvez Thaver
Publié: (2024)

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
par: Shalin, Parvez Thaver
Publié: (2024)

Factors influencing procurement procedure in Tanzania prisons service
par: Lidenge,Amina Juma
Publié: (2024)

Factors influencing procurement procedure in Tanzania prisons service
par: Lidenge,Amina Juma
Publié: (2024)

Assessment on the level of social service delivery: A case of water service at Morogoro urban
par: Maro, Praise
Publié: (2024)

Assessment on the level of social service delivery: A case of water service at Morogoro urban
par: Maro, Praise
Publié: (2024)

Factors influencing procurement procedure inTanzania prisons service
par: Lidenge, Amina Juma
Publié: (2024)

Factors influencing procurement procedure inTanzania prisons service
par: Lidenge, Amina Juma
Publié: (2024)

The administration of health and welfare services : a study of the provision of care to elderly people
par: Scammells Brian
Publié: (1971)

A digest of health service finance
par: Tosey, Dan
Publié: (1987)

The handbook of logistics and distribution management
par: Rushton, Alan
Publié: (2000)

After industrial society? : the emerging self-service economy /
par: Gershuny, Jonathan
Publié: (1978)

Introduction to health services /
Publié: (1999)

Introduction to health services /
Publié: (1972)

Effectiveness of public private partnership on delivery of health services in Mpwapwa district council, Tanzania
par: Musa, Idrisa
Publié: (2024)

Effectiveness of public private partnership on delivery of health services in Mpwapwa district council, Tanzania
par: Musa, Idrisa
Publié: (2024)

Factors affecting loan performance: A case study of CRDB Bank Plc in Mwanza region
par: Gilbert, Happy
Publié: (2024)

Factors affecting loan performance: A case study of CRDB Bank Plc in Mwanza region
par: Gilbert, Happy
Publié: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
par: Hamisi, Musa
Publié: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
par: Hamisi, Musa
Publié: (2024)

Contribution of internal audit in procurement of goods and services at the President’s Office (PO), Constitution, legal affairs, public service and good governance-Zanzibar
par: Kheir, Abdalla
Publié: (2024)

Contribution of internal audit in procurement of goods and services at the President’s Office (PO), Constitution, legal affairs, public service and good governance-Zanzibar
par: Kheir, Abdalla
Publié: (2024)

An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
par: Eric, Shoo Ainea
Publié: (2024)