An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters
A dissertation submitted to Mzumbe University as a partial fulfillment of the requirement for the award of degree of Masters degree of Business Administration(MBA) of Mzumbe University.
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| Формат: | Диссертация |
| Язык: | английский |
| Опубликовано: |
Mzumbe University
2024
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| Online-ссылка: | https://scholar.mzumbe.ac.tz/handle/123456789/1653 |
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| _version_ | 1820347762974130176 |
|---|---|
| author | Said, Chiku Mohamed |
| author_facet | Said, Chiku Mohamed |
| author_sort | Said, Chiku Mohamed |
| collection | DSpace |
| description | A dissertation submitted to Mzumbe University as a partial fulfillment of the requirement for the award of degree of Masters degree of Business Administration(MBA) of Mzumbe University. |
| format | Thesis |
| id | oai:41.59.85.69:123456789-1653 |
| institution | Mzumbe University |
| language | English |
| publishDate | 2024 |
| publisher | Mzumbe University |
| record_format | dspace |
| spelling | oai:41.59.85.69:123456789-16532024-11-06T12:09:16Z An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters Said, Chiku Mohamed Service quality Employees performance Working places Social security A dissertation submitted to Mzumbe University as a partial fulfillment of the requirement for the award of degree of Masters degree of Business Administration(MBA) of Mzumbe University. The research intended to investigate the service quality in social security scheme in Tanzania, a case study of NSSF headquarters whereby the objective of this study is to assess the impact of training and development on employees performance, to identify the contribution of training and deveoping employees in their working areas as well as to find out other people-management activities that impact on perfomance apart from training and development in working places. The evaluation was done to determine investigate the impact of training and development on employees performance in their working place at NSSF headquarters whereby the respondents who were NSSF workers responded. The research is based on a questionnaire where 65 respondents are taken as sample size. Each variable employee performance and Training and development whereas, the data was tested on SPSS to analyze the relationship between two variables and Descriptive Statistics were used to evaluate the results of respondents. The results of the study analysis signify that there is a positive and significant relationship between training and development and employee performance in context of NSSF employees. The study emphasizes on a transparent process for employee performance evaluation. Also, the training and development process should be quantitative and effective. It was concluded that, management activities that have impact on training and development; trainings are important as it influence employees‟ performance other than any other type of motivation. In this perspective, leaders of organizations particulary the case study organiations must employ several strategies to influence more training to employees. Private 2024-11-06T12:09:12Z 2024-11-06T12:09:12Z 2015 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/1653 en application/pdf Mzumbe University |
| spellingShingle | Service quality Employees performance Working places Social security Said, Chiku Mohamed An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters |
| title | An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters |
| title_full | An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters |
| title_fullStr | An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters |
| title_full_unstemmed | An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters |
| title_short | An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters |
| title_sort | assessment on the impact of training and development on employees performance at work a case study of nssf headquarters |
| topic | Service quality Employees performance Working places Social security |
| url | https://scholar.mzumbe.ac.tz/handle/123456789/1653 |
| work_keys_str_mv | AT saidchikumohamed anassessmentontheimpactoftraininganddevelopmentonemployeesperformanceatworkacasestudyofnssfheadquarters AT saidchikumohamed assessmentontheimpactoftraininganddevelopmentonemployeesperformanceatworkacasestudyofnssfheadquarters |