Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga
A dissertation submitted to partial fulfillment of the requirements for the degree of Master of Business Administration and Corporate Management (MBA-CM) of Mzumbe University
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Natura: | Tesi |
Lingua: | inglese |
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Mzumbe University
2024
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Accesso online: | https://scholar.mzumbe.ac.tz/handle/123456789/1576 |
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