Total quality management strategy and its impact in banking organization: A case of CRDB Bank, Dar es salaam

Total quality management strategy and its impact in banking organization: A case of CRDB Bank, Dar es salaam

Show other versions (1)

A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for the award of Master’s degree of Business Administration in Corporate Management (MBA. CM) of Mzumbe University

Na minha lista:

Detalhes bibliográficos
Autor principal:	Masamu, Belinda
Formato:	Thesis
Idioma:	inglês
Publicado em:	Mzumbe University 2024
Assuntos:	Total Quality Management CRDB TQM Management Tool Banking Organization
Acesso em linha:	https://scholar.mzumbe.ac.tz/handle/123456789/1259
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

Registos relacionados

Total quality management strategy and its impact in banking organization: A case of CRDB Bank, Dar es salaam
Por: Masamu, Belinda
Publicado em: (2024)

Total quality management
Por: Besterfield Dale H.
Publicado em: (2008)

Total quality management
Por: Mukherjee P. N.
Publicado em: (2010)

Total quality management
Por: Suganthi L.
Publicado em: (2004)

Quality Control and Total Quality Management
Por: Jain, P. L.
Publicado em: (2001)

Total quality management in education
Por: Mukhopadhyay Marmar
Publicado em: (2005)

Total quality management : three steps to continuous improvement /
Por: Tenner Arthur R.
Publicado em: (1992)

100 Methods for total quality management
Por: Kanji, Gopal K.
Publicado em: (1996)

Total quality management : a practical approach
Por: Lal, H
Publicado em: (1990)

Total quality management and operational excellence : text with cases /
Por: Oakland, John S.
Publicado em: (2000)

Total quality management and operational excellence : text with cases /
Por: Oakland, John S.
Publicado em: (2014)

Total quality management in education
Por: Sallis, Edward
Publicado em: (2002)

Implementing and sustaining total quality management in health care /
Por: Koch, Hugh C. H.
Publicado em: (1992)

The management and control of quality
Por: Evans, James R.
Publicado em: (2005)

Managing quality : the primer for middle managers /
Por: Schuler, Randall S.
Publicado em: (1992)

Quality management
Por: Bedi, Kanishka
Publicado em: (2006)

Total quality management
Publicado em: (2003)

CRDB shares performance at Dar es salaam stock exchange
Por: Byarugaba, Rosalia N.
Publicado em: (2024)

CRDB shares performance at Dar es salaam stock exchange
Por: Byarugaba, Rosalia N.
Publicado em: (2024)

The certified quality manager handbook /
Publicado em: (2001)

Customer-driven project management : building quality into project process /
Por: Barkley, Bruce
Publicado em: (2001)

Corporate governance and bank performance in Tanzania : Case study of CRDB PLC Pugu branch Dar es salaam
Por: Mwanjale, Benjamin
Publicado em: (2024)

Corporate governance and bank performance in Tanzania : Case study of CRDB PLC Pugu branch Dar es salaam
Por: Mwanjale, Benjamin
Publicado em: (2024)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
Por: Mwikwabhi, Mary M.
Publicado em: (2025)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
Por: Mwikwabhi, Mary M.
Publicado em: (2025)

Applying quality management in health care : a process for implementation
Por: Kely Diane, L.
Publicado em: (2006)

Effectiveness of cash management and quality of service: A case study of Morogoro regional hospital
Por: Joseph, John K. E.
Publicado em: (2024)

Effectiveness of cash management and quality of service: A case study of Morogoro regional hospital
Por: Joseph, John K. E.
Publicado em: (2024)

Production and operations management : manufacturing and services
Por: Chase, Richard B.
Publicado em: (1995)

The impact of electronic banking on operational performance of commercial banks in Dar es salaam-Tanzania: A case of commercial banks in Dar es salaam Region –Tanzania.
Por: Lugano, Lidia
Publicado em: (2024)

The impact of electronic banking on operational performance of commercial banks in Dar es salaam-Tanzania: A case of commercial banks in Dar es salaam Region –Tanzania.
Por: Lugano, Lidia
Publicado em: (2024)

The impact of interest rates on poverty reduction: A case of CRDB Dar es Salaam
Por: Kassela, Florence
Publicado em: (2024)

The impact of interest rates on poverty reduction: A case of CRDB Dar es Salaam
Por: Kassela, Florence
Publicado em: (2024)

Human resources management
Por: Graham, H. T
Publicado em: (1992)

Human resources management
Por: Graham, H. T.
Publicado em: (1998)

Human resources management
Por: Graham, H. T
Publicado em: (1983)

The African industrial man /
Por: Ahiauzu, Augustine
Publicado em: (1999)

The impact of policies and regulations on the performance of commercial banks in Tanzania, The case of CRDB and NMB banks
Por: Mboje, Sylvester
Publicado em: (2024)

The impact of policies and regulations on the performance of commercial banks in Tanzania, The case of CRDB and NMB banks
Por: Mboje, Sylvester
Publicado em: (2024)

The contribution of the risk management to the business performance: A case of CRDB Bank Plc
Por: Pallangyo, Nikanuru S
Publicado em: (2024)