Services marketing : Integrating customer focus across the firm

Services marketing : Integrating customer focus across the firm

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Библиографические подробности
Главный автор:	Zeithaml, Valarie A.
Другие авторы:	Bitner, Mary Jo
Формат:	‌
Опубликовано:	New Delhi : Tata McGraw-Hill, c2003
Редактирование:	3rd ed.
Предметы:	Marketing communications
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

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