Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs /
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| 主要作者: | |
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| 格式: | 图书 |
| 出版: |
Milwaukee, Wis. :
ASQ Quality Press,
c1997.
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Mzumbe University Main Campus Library
| 索引号: |
658.812 VAV |
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| 复印件 | On Shelf |