Improve your communication skills.
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| Autor principal: | |
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| Formato: | Livro |
| Publicado em: |
London ; Philadelphia, PA :
KoganPage,
c2010.
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| Edição: | 2nd ed. |
| Assuntos: | |
| Acesso em linha: | http://www.loc.gov/catdir/enhancements/fy1010/2009043350-b.html http://www.loc.gov/catdir/enhancements/fy1010/2009043350-d.html http://www.loc.gov/catdir/enhancements/fy1010/2009043350-t.html |
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Sumário:
- What is communication?
- How conversations work
- Seven ways to improve your conversations
- The skills of enquiry
- The skills of persuasion
- Interviews : holding a formal conversation
- Making a presentation
- Putting it in writing
- Networking : the new conversation.