Achieving service excellence : strategies for healthcare /
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| Главный автор: | Myron D. Fottler |
|---|---|
| Другие авторы: | Ford, Robert C., Heaton, Cherrill P. |
| Формат: | |
| Опубликовано: |
Chicago :
Pentagon Press,
2007.
|
| Серии: | Foundation of American college of health care executive
|
| Предметы: | |
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