Achieving service excellence : strategies for healthcare /

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Bibliographic Details
Main Author: Myron D. Fottler
Other Authors: Ford, Robert C., Heaton, Cherrill P.
Format: Book
Published: Chicago : Pentagon Press, 2007.
Series:Foundation of American college of health care executive
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Mzumbe University Dar es Salaam Campus Library

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Call Number: 362.1068 FOT
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