Fundamentals of selling Customers for life through services
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| Main Author: | |
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| Format: | Book |
| Published: |
Boston
McGraw Hill
c2009
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| Edition: | 11th edition |
| Subjects: | |
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| Physical Description: | xxxiv, 648 p.: ill.; 24 cm. |
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| Bibliography: | include selected references and index |
| ISBN: | 0073381128 |