Services management and marketing A customer relationship management approach

Services management and marketing A customer relationship management approach

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Détails bibliographiques
Auteur principal:	Gronroos, Christian
Format:	Livre
Publié:	New York John Wiley and Sons Limited c2001
Édition:	2nd edition
Sujets:	Customer relation Customer relationship Marketing communication Quality management
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

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