The study of complaints management and custome satisfaction in Tanzania's telecom sector

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Détails bibliographiques
Auteur principal:	Mrisha, Samuel Hudson
Format:	Thèse Livre
Publié:	Wuhan : Wuhan Univertsity of Technology ( China), c2026.
Sujets:	Customer satrisfaction > Tanzania Complaints (customer service) > management > Tanzania Customer satisfaction SERVQUAL Customer trust Information Processing Theory Service quqlity model Research deign > complaints management Telecommunication > customer services > Tanzania Telecommunication systems > management > Tanzania customer relations > management
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