Essentials of services marketing

For undergraduate courses in services marketing. Learn how to create value through customer connections and engagement. As economies across the world continue to transition toward services, skills in marketing and managing services have never been more important. Essentials of Services Marketing, 4e...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Wirtz, Jochen
مؤلفون آخرون: Lovelock, Christopher (Author), Chew, Patricia (Author)
التنسيق: كتاب
منشور في: Pearson Education, Limited Harlow 2022.
الطبعة:4th ed.
الموضوعات:
الوسوم: إضافة وسم
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الوصف
الملخص:For undergraduate courses in services marketing. Learn how to create value through customer connections and engagement. As economies across the world continue to transition toward services, skills in marketing and managing services have never been more important. Essentials of Services Marketing, 4e, captures the reality of today's world, incorporates recent academic and managerial thinking, and illustrates cutting-edge service concepts.
وصف مادي:xxiii, 649 pg. Colored ill. 28 cm.
بيبلوغرافيا:Includes index
ردمك:1292425199
9781292425160
1292425164