Services marketing : Integrating customer focus across the firm / Valarie A. Zeithaml and Mary Jo Bitner

By:

Contributor(s):

Material type: Text

TextPublication details: New Delhi : Tata McGraw-Hill, c2003Edition: 3rd edDescription: xx, 668 p. : ill. ; 26 cmISBN:

Subject(s):

DDC classification:

Tags from this library: No tags from this library for this title.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658.8 ZEI (Browse shelf(Opens below))	1	Available	0066799
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658.8 ZEI (Browse shelf(Opens below))	2	Available	0056819
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658.8 ZEI (Browse shelf(Opens below))	3	Available	0056818
Book	Mzumbe University Main Campus Library	Mzumbe University Main Campus Library	658.8 ZEI (Browse shelf(Opens below))	4	Available	0056820

Total holds: 0

Previous								Next
Previous	658.8 WIN Marketing management /	658.8 WOO Services marketing	658.8 ZEI Services marketing : Integrating customer focus across the firm	658.8 ZEI Services marketing : Integrating customer focus across the firm	658.8 ZEI Services marketing : integrating customer focus across the firm /	658.8 ZEI Services marketing : integrating customer focus across the firm /	658.8 ZEI Services marketing : integrating customer focus across the firm /	Next

Includes index

eng.

There are no comments on this title.

to post a comment.