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Service management : operations, strategy, information technology / James A. Fitzsimmons, and Mona J. Fitzsimmons.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill/Irwin, c2008.Edition: 6th edDescription: xvii, 537 p. : ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN:
  • 9780073377834 (alk. paper)
  • 007337783X (alk. paper)
Subject(s): DDC classification:
  • 658 FIT 22 1
LOC classification:
  • HD9980.5 .F549 2008
Online resources:
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Holdings
Item type Current library Home library Call number Copy number Status Date due Barcode Item holds
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658 FIT (Browse shelf(Opens below)) 1 Available 0071658
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658 FIT (Browse shelf(Opens below)) 2 Available 0071659
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658 FIT (Browse shelf(Opens below)) 3 Available 0071660
Total holds: 0

Includes bibliographical references and indexes.

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