Customer relationship management : (Record no. 6225)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00490nam a2200157 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788176493604 |
| Terms of availability | TZS 11,978.744 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MUL |
| Language of cataloging | eng. |
| Description conventions | AACR |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 ROB |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Robert-Phelps Graham |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Sub Title | how to turn a good business int great one |
| Statement of responsibility, etc | / Graham Robert-Phelps |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | London : |
| Name of publisher | Thorogood, |
| Year of publication | c1998. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 230 p. : |
| Other physical details | ill. ; |
| Dimensions | 21 cm. |
| 546 ## - LANGUAGE NOTE | |
| Language note | eng. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer relationship management |
| 942 ## - ADDED ENTRY ELEMENTS | |
| Item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Source of acquisition | Full call number | Accession Number | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mzumbe University Main Campus Library | Mzumbe University Main Campus Library | 06/30/2009 | R.k printing | 658.812 ROB | 0060357 | 1 | 12/06/2022 | Book |