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Customer relationship management : how to turn a good business int great one

Robert-Phelps Graham

Customer relationship management : how to turn a good business int great one / Graham Robert-Phelps - London : Thorogood, c1998. - 230 p. : ill. ; 21 cm.

eng.

ISBN: 9788176493604 TZS 11,978.744

Subjects--Topical Terms:
Customer relationship management

Dewey Class. No.: 658.812 ROB

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