Total quality management (Record no. 5362)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01373nam a2200217 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 8129702606 |
| Terms of availability | TZs 14,333.09 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MUL |
| Language of cataloging | eng. |
| Description conventions | AACR |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4013 TOT |
| 245 ## - TITLE STATEMENT | |
| Title | Total quality management |
| Statement of responsibility, etc | / Dale H. Besterfield, Carl Besterfield, Glen H. Besterfield and Mary Besterfield. |
| 250 ## - Edition Statement | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Upper Saddle River: |
| Name of publisher | Prentice Hall, |
| Year of publication | 2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xi, 640 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical reference and index |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering. For quality management professionals and trainers |
| 546 ## - LANGUAGE NOTE | |
| Language note | eng. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Quality management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Besterfield, Carl |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Besterfield Glen H. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Besterfield. Mary |
| 942 ## - ADDED ENTRY ELEMENTS | |
| Item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Source of acquisition | Full call number | Accession Number | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mzumbe University Main Campus Library | Mzumbe University Main Campus Library | 08/31/2004 | Seif school centre | 658.4013 TOT | 0049745 | 1 | 12/01/2022 | Book | ||||
| Mzumbe University Main Campus Library | Mzumbe University Main Campus Library | 08/31/2004 | Seif school centre | 658.4013 TOT | 0049746 | 2 | 12/01/2022 | Book |