Serving the public: (Record no. 2475)

MARC details
000 -LEADER
fixed length control field 00513nam a22001817a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0582212510
Terms of availability TZS 43701/=
040 ## - CATALOGING SOURCE
Original cataloging agency MUL
Language of cataloging eng.
Description conventions AACR
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 352.041 TAM
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Tam, Henry
245 ## - TITLE STATEMENT
Title Serving the public:
Sub Title Customer management in local government
Statement of responsibility, etc / Henry Tam
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication London:
Name of publisher Longman,
Year of publication 1993.
300 ## - PHYSICAL DESCRIPTION
Number of Pages vii, 144p. ;
Dimensions 27 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliography
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Customer care
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Quality management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Customer management
942 ## - ADDED ENTRY ELEMENTS
Item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Source of acquisition Full call number Accession Number Copy number Price effective from Koha item type
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 12/12/1995 IBA 352.041 TAM 0044655 1 11/07/2022 Book
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 12/12/1995 IBA 352.041 TAM 0044654 2 11/07/2022 Book
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 12/12/1995 IBA 352.041 TAM 0044656 3 11/07/2022 Book
        Mzumbe University Main Campus Library Mzumbe University Main Campus Library 12/12/1995 IBA 352.041 TAM 0043701 4 11/07/2022 Book

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