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  1. 1
    Achieving service excellence : strategies for healthcare

    Achieving service excellence : strategies for healthcare

    出版 2006
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  2. 2
    Applying quality management in health care : a process for implementation

    Applying quality management in health care : a process for implementation 由 Kely Diane, L.

    出版 2006
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  3. 3
    Health services management: readings, cases, and commentary

    Health services management: readings, cases, and commentary

    出版 2006
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  4. 4
    Achieving service excellence : strategies for healthcare

    Achieving service excellence : strategies for healthcare 由 Fottler, Myron D.

    出版 2006
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