Versions - Achieving service excellence :

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  1. 1

    Achieving service excellence : strategies for healthcare

    Published 2006
    Book
  2. 2

    Applying quality management in health care : a process for implementation by Kely Diane, L.

    Published 2006
    Book
  3. 3

    Health services management: readings, cases, and commentary

    Published 2006
    Book
  4. 4

    Achieving service excellence : strategies for healthcare by Fottler, Myron D.

    Published 2006
    Book