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Business model generation : a handbook of visionaries, game changers, and challengers по OSTERWALDER, A. (Author)

Оглавление: “...1: Canvas Definition of a business model The 9 building blocks The business model canvas 2: Patterns Unbundling business models The long tail Multi-sided platforms FREE as a business model Open business models 3: Design Customer insights Ideation Visual thinking Prototyping Storytelling Scenarios 4: Strategy Business model environment Evaluating business models Business model perspective on blue ocean strategy Managing multiple business models 5: Process Business model design process...”

Strategic management / по Rothaermel, Frank T.

Managing for the future : the 1990s and beyond по Drucker Peter F.

Оглавление: “...-Japan trade needs a reality check Japan's great postwar weapon Misinterpreting Japan and the Japanese Help Latin America and help ourselves Mexico's ace in the hole : the maquiladora The new productivity challenge The mystique of the business leader Leadership : more doing than dash People, work, and the future of the city The fall of the blue-collar worker End work rules and job descriptions Making managers of communist bureaucrats China's nightmare : no jobs for the millions Tomorrow's managers : the major trends How to manage the boss What really ails the U.S. auto industry The new Japanese business strategies Manage by walking around outside! ...”

Cases in operations management : building customer value through world-class operations / по Klassen, Robert D

Оглавление: “...Quality LongXi Machinery Works - Quality Improvement (A) Blue Mountain Resorts: The Service Quality Journey Noram Foods Hillcrest Auto Mutual Life of Canada - The Group Client Service Guarantee (A)6. ...”
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Ecoliterate : how educators are cultivating emotional, social, and ecological intelligence / по Goleman, Daniel