Resultados da pesquisa - ((services management) OR (resources management))

Managing information services : a sustainable approach / Por Bryson, Jo

Sumário: “...Managing in an uncertain world -- Strategic influences -- Strategic planning : positioning for a sustainable future -- Attracting and retaining talented people in challenging times -- Ensuring value for money and enabling a cost-sustainable future -- Knowledge and information management : a key to survival -- Strategic technology and asset management : a smarter approach -- Leadership -- Utilizing a values driven culture for sustainability -- Innovation and creativity -- Engaging change in positioning for the future -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communication and networking -- Managing yourself and others in challenging times -- Corporate governance -- Accountability and influence -- Encouraging transparency -- Managing for sustainability -- Managing risk -- Sustaining trust and continued operations -- Evaluating benefits and performance -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Bringing it all together....”

Human resource management in public services : paradoxes, processes, and problems

Sumário: “...The public service heritage Legal rights and responsibilities : laws governing the workplace Recruitment Selection Position management Motivation Compensation Employee-friendly policies Training and development Appraisal Unions and the government The future as opportunity, not destiny...”

The basics of data management for information services / Por Underwood, Peter G.

Assuntos: “...Information resources management....”

Resource management in health and social care : essential checklists Por Bryans, William

Sumário: “...About the author iv About this book v Resources and sources of funding 1 (12) Balancing expectation with reality 13 (16) Resource deficits 29 (22) Quality, expectation and costs 51 (16) Managing within time limits 67 (16) Commissioning resources 83 (16) Budgets and resources 99 (26) Managing in the political dimension 125 (14) Postscript 139 (1) Useful websites 140 (1) Recommended reading 141 (2) Index 143...”

Human resources in healthcare, health informatics and healthcare systems /

Assuntos: “...Personnel management....”

Services management : an integrated approach

Sumário: “...431 (1) Drivers towards internationalization 432 (4) Culture and cultural differences 436 (8) Internationalization strategies 444 (6) Conclusion 450 (1) Review and discussion questions 451 (1) Notes and references 451 (1) Suggested further reading 452 (1) 21 Defining a service strategy 453 (1) Aim�� Heene, Bart Van Looy, Roland Van Dierdonck Introduction 453 (1) Objectives 453 (20) The nature of strategic management 453 (8) The challenges of strategic management for services 461 (11) Conclusion 472 (1) Review and discussion questions 473 (1) Notes and references 473 (1) Suggested further reading 474 (3) TECHNICAL NOTES 1 How to collect customer satisfaction data 477 (39) Gino Van Ossel 2 Analysing queuing systems in service environments 491 (7) Paul Gemmel 3 Simulation as a tool in designing services 498 (12) Paul Gemmel 4 Data envelopment analysis 510 (3) Paul Gemmel 5 Insights stemming from emerging resource and competence-based strategic management theories 513 (3) Aim�� Heene APPENDICES 1 Importance of informational elements in ads - comparing goods and services 516 (1) 2 The state probability (P(n)) 517 (2) Index 519...”

Human resource for library and information services : East, Central and Southern Africa / Por Nawe, Julita

Assuntos: “...Library personnel management Africa, Sub-Saharan....”

Personnel administration : a point of view and a method / Por Pigors, Paul John William

Assuntos: “...Personnel management....”

Essentials of Human Resource Management. : Por Tyson, Shaun

Assuntos: “...Management, Human resources...”

Service management : operations, strategy, information technology / Por Fitzsimmons, James A.

Assuntos: “...Service industries Management....”
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Service management : strategy and leadership in service businesses / Por Normann, Richard

Service management : operations, strategy, and information technology / Por Fitzsimmons, James A.

Human resource management in health care : principles and practice / Por McConnell, Charles R.

Managing for knowledge : HR's strategic role Por Evans, Christina

Assuntos: “...Knowledge Management | Personnel management--Information services | Personnel management...”

Determinants of human resource retention for healthcare in Tanzania’s public health facilities Por Issaya, Hassanal

Assuntos: “...Heath workers retention | Health services administration | Human Resource Management | Tanzania...”
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Marketing management : analysis, planning, implementation, and control / Por Kotler, Philip

Assuntos:

Corporate information strategy and management : text and cases / Por Applegate, Lynda M.

Sumário: “...Introduction : challenges of managing in a network economy Creating business advantage with IT Crafting business models Building networked businesses Making the case for networked business Understanding internetworking infrastructure Assuring reliable and secure IT services Managing diverse IT infrastructures Organizing and leading the IT function Managing IT outsourcing A portfolio approach to IT projects Conclusion : the challenges of managing in a network economy revisited...”
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