Search Results - ((services management) OR (resource management))

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  1. 1

    Human resource management in public services : paradoxes, processes, and problems

    Published 2010
    Table of Contents: “…The public service heritage Legal rights and responsibilities : laws governing the workplace Recruitment Selection Position management Motivation Compensation Employee-friendly policies Training and development Appraisal Unions and the government The future as opportunity, not destiny…”
    Book
  2. 2

    Managing information services : a sustainable approach / by Bryson, Jo

    Published 2011
    Table of Contents: “…Managing in an uncertain world -- Strategic influences -- Strategic planning : positioning for a sustainable future -- Attracting and retaining talented people in challenging times -- Ensuring value for money and enabling a cost-sustainable future -- Knowledge and information management : a key to survival -- Strategic technology and asset management : a smarter approach -- Leadership -- Utilizing a values driven culture for sustainability -- Innovation and creativity -- Engaging change in positioning for the future -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communication and networking -- Managing yourself and others in challenging times -- Corporate governance -- Accountability and influence -- Encouraging transparency -- Managing for sustainability -- Managing risk -- Sustaining trust and continued operations -- Evaluating benefits and performance -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Bringing it all together.…”
    Book
  3. 3

    Resource management in health and social care : essential checklists by Bryans, William

    Published 2005
    Table of Contents: “…About the author iv About this book v Resources and sources of funding 1 (12) Balancing expectation with reality 13 (16) Resource deficits 29 (22) Quality, expectation and costs 51 (16) Managing within time limits 67 (16) Commissioning resources 83 (16) Budgets and resources 99 (26) Managing in the political dimension 125 (14) Postscript 139 (1) Useful websites 140 (1) Recommended reading 141 (2) Index 143…”
    Book
  4. 4

    The basics of data management for information services / by Underwood, Peter G.

    Published 1993
    Subjects: “…Information resources management.…”
    Book
  5. 5

    Services management : an integrated approach

    Published 2003
    Table of Contents: “…431 (1) Drivers towards internationalization 432 (4) Culture and cultural differences 436 (8) Internationalization strategies 444 (6) Conclusion 450 (1) Review and discussion questions 451 (1) Notes and references 451 (1) Suggested further reading 452 (1) 21 Defining a service strategy 453 (1) Aim�� Heene, Bart Van Looy, Roland Van Dierdonck Introduction 453 (1) Objectives 453 (20) The nature of strategic management 453 (8) The challenges of strategic management for services 461 (11) Conclusion 472 (1) Review and discussion questions 473 (1) Notes and references 473 (1) Suggested further reading 474 (3) TECHNICAL NOTES 1 How to collect customer satisfaction data 477 (39) Gino Van Ossel 2 Analysing queuing systems in service environments 491 (7) Paul Gemmel 3 Simulation as a tool in designing services 498 (12) Paul Gemmel 4 Data envelopment analysis 510 (3) Paul Gemmel 5 Insights stemming from emerging resource and competence-based strategic management theories 513 (3) Aim�� Heene APPENDICES 1 Importance of informational elements in ads - comparing goods and services 516 (1) 2 The state probability (P(n)) 517 (2) Index 519…”
    Book
  6. 6

    Human resources in healthcare, health informatics and healthcare systems /

    Published 2011
    Subjects: “…Personnel management.…”
    Book
  7. 7

    Human resource for library and information services : East, Central and Southern Africa / by Nawe, Julita

    Published 2001
    Subjects: “…Library personnel management Africa, Sub-Saharan.…”
    Book
  8. 8

    Personnel administration : a point of view and a method / by Pigors, Paul John William

    Published 1981
    Subjects: “…Personnel management.…”
    Book
  9. 9

    Essentials of Human Resource Management. : by Tyson, Shaun

    Published 2006
    Subjects: “…Management, Human resources…”
    Book
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  11. 11

    Determinants of human resource retention for healthcare in Tanzania’s public health facilities by Issaya, Hassanal

    Published 2017
    Subjects: “…Heath workers retention | Health services administration | Human Resource Management | Tanzania…”
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    Thesis Book
  12. 12

    Service management : operations, strategy, information technology / by Fitzsimmons, James A.

    Published 2008
    Subjects: “…Service industries Management.…”
    Table of contents only
    Book
  13. 13

    Service management : strategy and leadership in service businesses / by Normann, Richard

    Published 1984
    Book
  14. 14

    Service management : operations, strategy, and information technology / by Fitzsimmons, James A.

    Published 2004
    Book
  15. 15

    Managing for knowledge : HR's strategic role by Evans, Christina

    Published 2003
    Subjects: “…Knowledge Management | Personnel management--Information services | Personnel management…”
    Book
  16. 16

    Human resource management in health care : principles and practice / by McConnell, Charles R.

    Published 2021
    Book
  17. 17

    Managing human resource : Techniques and practices / by Suri, R.K

    Published 2009
    Book
  18. 18

    Human resource management: text and cases by Gupta, C.B

    Published 2012
    Subjects:
    Book
  19. 19

    Marketing management : analysis, planning, implementation, and control / by Kotler, Philip

    Published 1988
    Subjects:
    Book
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