Resultados da pesquisa - (( process management technology ) OR ( project management technology ))~

Information technology project management Por Schwalbe, Kathy

Operations management / Por Gaither, Norman

Sumário: “...PART 1 MANAGING OPERATIONS IN A GLOBAL ENVIRONMENT 2 (60) Introduction to Operations Management 5 (21) Operations Strategies in a Global Economy 26 (34) PART 2 PLANNING THE STRATEGIC USE OF RESOURCES 60 (362) Demand Forecasting 62 (51) Product, Process, and Service Design 113 (50) Facility Capacity, Location, and Layout 163 (66) Operations Technologies 229 (36) Operations Quality Management 265 (32) Strategic Allocation of Resources 297 (36) Service Operations Planning and Scheduling 333 (42) Project Management 375 (47) PART 3 MANAGING OPERATIONS IN THE SUPPLY CHAIN 422 (238) Supply Chain Management and E-Business 424 (38) Just-in-Time and Lean Manufacturing 462 (29) Production Planning 491 (44) Inventory Management 535 (47) Resource Requirements Planning: MRP and CRP 582 (40) Manufacturing Operations Scheduling 622 (38) PART 4 MAINTAINING EFFECTIVE AND EFFICIENT OPERATIONS 660 (135) Quality Control 662 (34) Employee Productivity 696 (45) Maintenance Management 741 (54) Appendices A Normal Probability Distribution 774 (2) B Student's t Probability Distribution 776 (2) C Answers to Odd-Numbered Problems 778 (5) D Glossary 783 (12) Author Index 795 (4) Subject Index 799 (14) Photo Credits 813...”

Innovation management and new product development / Por Trott, Paul

Sumário: “...Innovation management : an introduction Economics and market adoption Managing innovation within firms Innovation and operations management Managing intellectual property Managing organisational knowledge Strategic alliances and networks Management of research and development Managing R & D projects Open innovation and technology transfer Product and brand strategy New product development Packaging and product development New service innovation Market research and its influence on new product development Managing the new product development process...”

Innovation management and new product development / Por Trott, Paul

Sumário: “...Management of research and development 9. Managing R & D projects 10. ...”
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Operations management Por Slack, Nigel

Sumário: “...Part 1: Directing the operation Operations management Operations performance Operations strategy Product and service innovation The structure and scope of operations Forecasting Part 2: Designing the operation Process design Layout and flow Process technology People in operations Part 3: Deliver Planning and control Capacity management Analytical queuing methods Supply chain management Inventory management Planning and control systems Materials requirements planning Lean operations Part 4: Development Operations improvement Quality management Statistical process control Managing risk and recovery Project management...”

Strategic Planning and Implementation of E-Governance / Por Suri, P.K

Managing software requirements : a use case approach / Por Leffingwell, Dean

Production and operations management : strategies and tactics / Por Heizer, Jay

Sumário: “...Part 3 Tactical decisions in P/OM: aggregate planning tactics; inventory management and just-in-time tactics; material requirements planning (MRP); short-term scheduling tactics; project management; total quality management supplement - quality control techniques; maintenance and reliability tactics....”

Operations and supply chain management / Por Jacobs, F. Robert

Sumário: “...Projects III. Supply Chain Processes. 11. Global Sourcing and Procurement - 12. ...”

Operations management for competitive advantage / Por Chase, Richard B.

Sumário: “...Learning Curves 3. Project Management Section Two¿Product Design and Process Selection 4. ...”

Cases and readings in production and operations management /

Sumário: “...Decision making; linear programming; forecasting; statistical tools for managers; waiting line models; product strategy; process strategy; P/OM strategy; operations layout strategy; human resource strategy; procurement/just-in-time; aggregate planning tactics; materials requirement planning (MRP)/inventory; project management; quality management/quality control; information technology in PO/M; readings - product strategy; process strategy; human resource strategy; procurement/just-in-time materials requirement planning (MRP)/inventory; aggregate planning tactics; quality management/quality control; P/OM strategy....”

E-business and e-commerce management : strategy, implementation, and practice Por Chaffey, Dave

Sumário: “...393 (5) Benefits of e-CRM 394 (1) Permission marketing 395 (2) Customer profiling 397 (1) Conversion marketing 398 (2) The online buying process 400 (3) Differences in buyer behaviour in target markets 400 (1) Differences between B2C and B2B buyer behaviour 401 (2) Customer acquisition management 403 (1) Focus on marketing communications for customer acquisition 403 (21) The characteristics of interactive marketing communications 404 (3) Assessing marketing communications effectiveness 407 (3) Online marketing communications 410 (14) Customer retention management 424 (9) Personalization and mass customization 426 (2) Online communities 428 (2) Techniques for managing customer activity and value 430 (2) Lifetime value modelling 432 (1) Focus on excelling in e-commerce service quality 433 (3) Improving online service quality 433 (3) Customer extension 436 (7) Advanced online segmentation and targeting techniques 437 (6) Technology solutions for CRM 443 (6) Types of CRM applications 444 (1) Integration with back-office systems 445 (1) The choice of single-vendor solutions or a more fragmented choice 445 (1) Data quality 446 (1) Case Study 9.1 Tesco.com increases product range and uses triggered communications to support CRM 447 (2) Summary 449 (1) Exercises 449 (2) References 451 (2) Further reading 453 (1) Web links 453 (4) Part 3 IMPLEMENTATION Change management 457 (42) Learning outcomes / Management issues 457 (1) Links to other chapters 457 (1) Introduction 458 (1) The challenges of e-business transformation 458 (5) The challenge of sell-side e-commerce implementation 460 (3) Different types of change in business 463 (5) Case Study 10.1 Smoothing the workflow through business process management 467 (1) Planning change 468 (5) The imperative for project governance? ...”

Challenging the professions : frontiers for rural development Por Chambers, Robert

OM / Por Collier, David A.

Sumário: “...Crosby 275 (1) The GAP Model 276 (1) ISO 9000:2000 276 (2) Six Sigma 278 (3) Implementing Six Sigma 279 (2) Cost of Quality Measurement 281 (1) The ``Seven QC Tools'' 282 (3) Other Quality Improvement Strategies 285 (3) Kaizen 285 (1) Poka-Yoke (Mistake-Proofing) 286 (2) Quality Control and SPC 288 (20) Quality Control Systems 290 (3) Quality Control Practices in Manufacturing 290 (1) Quality Control Practices in Services 291 (2) Statistical Process Control and Variation 293 (1) Constructing Control Charts 294 (5) Constructing X-and R-Charts 294 (1) Interpreting Patterns in Control Charts 295 (2) Constructing p-Charts 297 (1) Constructing c-Charts 298 (1) Practical Issues in SPC Implementation 299 (3) Controlling Six Sigma Processes 300 (2) Process Capability 302 (6) Process Capability Index 302 (6) Lean Operating Systems 308 (16) Principle of Lean Operating Systems 310 (1) Lean Tools and Approaches 311 (3) The 5Ss 311 (1) Visual Controls 312 (1) Single Minute Exchange of Dies (SMED) 312 (1) Small Batch and Single-Piece Flow 312 (1) Quality and Continuous Improvement 313 (1) Total Productive Maintenance 313 (1) Manufactured Good Recovery 313 (1) Lean Manufacturing and Service Tours 314 (3) Timken Company 314 (2) Southwest Airlines 316 (1) Just-in-Time Systems 317 (7) Operation of a JIT System 318 (2) JIT in Service Organizations 320 (4) Project Management 324 (27) The Scope of Project Management 327 (2) Roles of the Project Manager and Team Members 327 (1) Organizational Structure 327 (1) Factors for Successful Projects 328 (1) Techniques for Planning, Scheduling, and Controlling Projects 329 (6) Project Definition 329 (1) Resource Planning 330 (1) Project Scheduling with the Critical Path Method 330 (3) Project Control 333 (2) Time/Cost Trade-Offs 335 (3) Uncertainty in Project Management 338 (13) Appendix A: Areas for the Standard Normal Distribution 351 (2) Appendix B: Factors for Control Charts 353 (4) Endnotes 357 (8) Index 365...”

Strategic product creation : deliver customer satisfaction from every level of your company / Por Kerber, Ronald L.

Sumário: “...Part I: Key concepts -- Product creation leadership: delivering business results -- Product idea generation: sensing customer needs and market opportunities -- Technology capabilities: separating invention and execution -- Product creation process design: leveraging discipline and judgment -- The competitive product portfolio: integrating process and product architecture -- People and project management: inspiring and leading the workforce -- Innovation partnerships: connecting the extended enterprise -- Part II: Case studies -- Walt Disney Imagineering: stories of the impossible -- Mars Incorporated: consumer-driven innovation -- Whirlpool Corporation: building a global product creation capability -- United Technologies Corporation: discipline and balance in innovation -- IBM: leveraging customer focus, research, and collaboration....”
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