检索结果 - "Service quality"

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania, 由 Lushakuzi,Simon Shaban

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Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal 由 Bonaventura, Adam

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The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam Region 由 Mwikwabhi, Mary M.

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Service quality in tourist hotels in Tanzania: The case of Dar es Salaam 由 Mwijarubi, Mkama

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An assessment on the impact of training and development on employees’ performance at work: A case study of NSSF headquarters 由 Said, Chiku Mohamed

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Service quality and brand loyalty in the telecommunication industry: A case study of Tigo and Vodacom, 由 Mwinchumu, Farida

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Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank 由 Shanghali, John Wifred

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Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital 由 Shalin, Parvez Thaver

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Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company 由 Mushi, Onael W.

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The influence of Business Process re-engineering on Service Quality: Evidence from Service Industry in Tanzania 由 Sungau, Joseph Joseph, Ndunguru, Philibert C., Kimeme, Joseph

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Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company 由 Mushi, Onael Walter

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Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank 由 Mwandosya, Joyce E.

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The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya. 由 Hamisi, Musa

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Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services 由 Venance, Paulina

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The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch 由 Somi Loveness

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Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city 由 Masika, Emmanuel Julian

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Factors affecting customer loyalty in banking sector in Tanzania: The case of CRDB, Azikiwe branch, Dar es Salaam. 由 Gadiel, Magreth.

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Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB 由 Tairo, Ester C

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