Search Results - "Customer Services"

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  1. 1
    Customer service on the internet : building relationships, increasing loyality and staying competitive

    Customer service on the internet : building relationships, increasing loyality and staying competitive by Sterne, Jim

    Published 1996
    Subjects: “…Customer Services…”
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  2. 2
    Customer services-marketing and the competitive environment/

    Customer services-marketing and the competitive environment/ by Mayall,Carol

    Published 1992
    Subjects: “…Customer services…”
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  3. 3
    Marketing management in the 21st century

    Marketing management in the 21st century by Capon, Noel

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  4. 4
    Handbook of logistics and distribution management

    Handbook of logistics and distribution management by Rushton, Alan

    Published 1991
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  5. 5
    Services marketing : integrating customer focus across the firm /

    Services marketing : integrating customer focus across the firm / by Zeithaml, Valarie A.

    Published 2006
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  6. 6
    Services marketing : managing the service value chain /

    Services marketing : managing the service value chain / by Bruhn, Manfred

    Published 2006
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  7. 7
    Supply chain management

    Supply chain management by Mentzer, John, T

    Published 2001
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  8. 8
    Handbook of physical distribution management

    Handbook of physical distribution management by Gattorna, John

    Published 1983
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  9. 9
    The handbook of logistics and distribution management

    The handbook of logistics and distribution management by Rushton, Alan

    Published 2000
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  10. 10
    Defying the limits : reaching new heights in customer relationship management

    Defying the limits : reaching new heights in customer relationship management

    Published 2000
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  11. 11
    Integrated operations management : adding value for customers /

    Integrated operations management : adding value for customers / by Hanna, Mark

    Published 2001
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  12. 12
    Strategic logistics management

    Strategic logistics management by Stock James R.

    Published 2001
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  13. 13
    The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city

    The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city by Mlekwa, Moses Denis

    Published 2024
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  14. 14
    An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region

    An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in... by Eric, Shoo Ainea

    Published 2024
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  15. 15
    Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania

    Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania by Lyatuu, Emmanuel

    Published 2024
    Subjects: “…Customer service…”
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  16. 16
    Logistics and supply chain management Strategies for reducing cost and improving service

    Logistics and supply chain management Strategies for reducing cost and improving service by Christopher, Martin

    Published 1998
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  17. 17
    The effects of customer service on organizational performance: A case of KBC Morogoro municipality

    The effects of customer service on organizational performance: A case of KBC Morogoro municipality by Kihombo, Dafrosa B

    Published 2024
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  18. 18
    Twelve management skills for success

    Twelve management skills for success by Narain, Ram

    Published 2006
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  19. 19
    Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema District Council – Mwanza

    Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema District Council – Mwanza by Anthony, Adrian

    Published 2025
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  20. 20
    Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities

    Customer care received by students and students’ attraction in universities: A comparative study of Tanzania’s public versus private universities by Kwikwega, Asha H.

    Published 2024
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