Результаты поиска - "(cultural OR culture)"

Counseling psychology and optimal human functioning

Оглавление: “...Optimal human functioning from cross-cultural perspectives : cultural competence as an organizing framework / Frederick T.L. ...”

Services management : an integrated approach

Оглавление: “...431 (1) Drivers towards internationalization 432 (4) Culture and cultural differences 436 (8) Internationalization strategies 444 (6) Conclusion 450 (1) Review and discussion questions 451 (1) Notes and references 451 (1) Suggested further reading 452 (1) 21 Defining a service strategy 453 (1) Aim�� Heene, Bart Van Looy, Roland Van Dierdonck Introduction 453 (1) Objectives 453 (20) The nature of strategic management 453 (8) The challenges of strategic management for services 461 (11) Conclusion 472 (1) Review and discussion questions 473 (1) Notes and references 473 (1) Suggested further reading 474 (3) TECHNICAL NOTES 1 How to collect customer satisfaction data 477 (39) Gino Van Ossel 2 Analysing queuing systems in service environments 491 (7) Paul Gemmel 3 Simulation as a tool in designing services 498 (12) Paul Gemmel 4 Data envelopment analysis 510 (3) Paul Gemmel 5 Insights stemming from emerging resource and competence-based strategic management theories 513 (3) Aim�� Heene APPENDICES 1 Importance of informational elements in ads - comparing goods and services 516 (1) 2 The state probability (P(n)) 517 (2) Index 519...”