Результаты поиска - ((customer relation) OR (customer presentation))
Dewey Classification внутри своего поиска.
Dewey Classification внутри своего поиска.
Предлагаемые темы внутри своего поиска.
Предлагаемые темы внутри своего поиска.
- Marketing 12
- Customer relations 7
- Marketing--Management 6
- Customer relations--Management 4
- Electronic commerce 4
- Advertising 3
- Marketing management 3
- Communication in marketing 2
- Consumer satisfaction 2
- Database management 2
- Internet marketing 2
- Managerial accounting 2
- Marketing Management 2
- Marketing research 2
- Relationship marketing 2
- Aggression (International law) 1
- Agile project management 1
- Attorney and client 1
- Bankgarantie 1
- Branding (Marketing) 1
- Business enterprises 1
- Business enterprises--Computer networks 1
- Business logistics 1
- Computer networks 1
- Constitutional law 1
- Consumer behavior 1
- Cost accounting 1
- Customary law 1
- Customer Relations 1
- Customer analysisi 1
Альтернативы поиска:
- customer presentation »
- customer relation »
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1
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
Опубликовано 2024Полный текст
Диссертация -
2
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3
Services management and marketing A customer relationship management approach
Опубликовано 2001Предметы: “...Customer relation...”
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4
Relationship marketing : management of customer relationships /
Опубликовано 2003Предметы: “...Customer relations...”
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5
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CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers /
Опубликовано 2010Предметы: “...Customer relations...”
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8
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9
Defying the limits : reaching new heights in customer relationship management
Опубликовано 2000Предметы: -
10
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11
Service quality and brand loyalty in the telecommunication industry: A case study of Tigo and Vodacom,
Опубликовано 2024Полный текст
Диссертация -
12
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13
Public relations : principles and practices /
Опубликовано 2009Оглавление: “...Preface v PART I: FUNDAMENTALS AND EMERGENCE Public Relations Fundamentals 3 (16) The Inter-dependent World 3 (1) Definitions of Public Relations 4 (1) Public Relations Practice 5 (4) Strengths of a Public Relations Professional 9 (3) Duties and Responsibilities of a Public Relations Manager 12 (7) Emergence of Public Relations 19 (15) Ancient Times 19 (2) 20th Century 21 (1) Famous Personalities 21 (3) The First World War 24 (1) Corporate Interest in Public Relations 24 (1) Early Public Relations Managers and Agencies 25 (1) The Second World War 26 (1) Modern Times 26 (1) Public Relations---Changing Role 27 (7) Public Relations in India 34 (25) Public Relations---a Historical Perspective 34 (4) Pre-independence Era 38 (3) Post Independence Era 41 (1) Emergence of Professionalism 41 (2) Opening of Indian Economy 43 (1) Liberalization and Corporate Interest 43 (1) Towards Professional Recognition 43 (2) Media Scene 45 (3) Crisis Management Needs 48 (1) PR Agencies---Growth and Challenges 48 (2) Public Relations Education in India 50 (1) Towards Professional Maturity 51 (3) Case Study: Ratan's Revolution 54 (5) PART II: PROCESS AND PRACTICE PR Plan Phase I: Scan The Environment 59 (28) Public Relations---Increasing Recognition 59 (1) Public Relations Window 60 (2) Scan the Environment 62 (1) Target Publics 63 (1) Expectations of Publics 64 (4) Socio-economic Situation 68 (5) Political Environment 73 (1) Right to Information 73 (1) Society, Religions, and Culture 74 (2) Changing Psychographics 76 (1) Situational Analysis---Formal and Informal Research 77 (10) PR Plan Phase II: Develop A Communication Plan 87 (21) Communication---a Vital Link 87 (2) Create a Communication Plan 89 (8) Communication Media Strategies 97 (3) Communication Message Strategies 100 (1) Message Transmission Strategies 101 (4) Budgeting and Approvals 105 (3) PR Plan Phase III: Implementation of Communication Plan 108 (14) Implementation of PR Plan---a Tough Task 108 (1) Resistance to Change 109 (2) Message Management 111 (1) Mass Communication 112 (4) Follow the Activity Calendar 116 (1) Constant Monitoring and Mid Course Corrections 117 (5) PR Plan Phase IV: Evaluation of Impact 122 (17) Organization's Concern---Impact of PR Plan 122 (1) Evaluation Research Process 123 (1) Communication Effect Research 124 (3) Public Relations Audit 127 (4) Interpreting the Impact 131 (8) PART III: SKILLS Communication and Public Relations 139 (20) Communication and Public Relations 139 (1) The Communication Process 140 (2) Barriers in Communication 142 (2) Effective Communication Characteristics 144 (15) Negotiating Skills and Public Relations 159 (18) Negotiations and Public Relations 159 (1) Negotiations and Conflict 160 (1) Negotiation Process 161 (11) Case Study: Microsoft--Yahoo Marriage 172 (5) PART IV: APPLICATIONS Marketing PR and Integrated Marketing Communications 177 (25) Public Relations Support to Marketing 177 (8) Integrated Marketing Communications 185 (13) IMC in a Concert 198 (4) Customer Relations 202 (24) India---Customers Galore 202 (1) The Middle Class Mindset 203 (1) The New Shopping Patterns 204 (1) Total Customer Satisfaction 205 (1) Public Relations and Customer Satisfaction 206 (1) The Consumer Movement 207 (3) Who is a Customer? ...”
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Achieving service excellence : strategies for healthcare
Опубликовано 2006Предметы: “...Patient satisfaction | Customer relations | Clinical competence | Health services administration |...”
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16
Analysis of customers' satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro Region, Tanzania
Опубликовано 2023“...Findings indicate that learning materials and services provided by SNAL are relatively sufficient due to the satisfaction level of the majority of customers being over 50%. ...”
Полный текст
Статья -
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Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
Опубликовано 2024“...Findings indicate that learning materials and services provided by SNAL are relatively sufficient due to satisfaction level of majority of customers being over 50%. ...”
Полный текст
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