Результаты поиска - (((( Customer's references ) OR ( customer's preferencess ))) OR ( customer's reference ))*

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    Customer-driven project management : building quality into project process / по Barkley, Bruce

    Опубликовано 2001
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    Relationship marketing : management of customer relationships / по Bruhn, Manfred

    Опубликовано 2003
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    Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs / по Vavra, Terry G.

    Опубликовано 1997
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    Services marketing Managing the service value chain по Bruhn Manfred

    Опубликовано 2006
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    Services marketing Managing the service value chain по Bruhn Manfred

    Опубликовано 2006
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    Empowering the customer : the citizen in public sector reform / по Ayeni, Victor

    Опубликовано 2000
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    Services management and marketing A customer relationship management approach по Gronroos, Christian

    Опубликовано 2001
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    Marketing management in the 21st century по Capon, Noel

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    Marketing : creating value for customers / по Churchill, Gilbert A.

    Опубликовано 1995
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    Handbook of logistics and distribution management по Rushton, Alan

    Опубликовано 1991
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    Services marketing : integrating customer focus across the firm / по Zeithaml, Valarie A.

    Опубликовано 2006
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    Marketing the core по kERIN, A. Roger

    Опубликовано 2009
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    Services marketing : managing the service value chain / по Bruhn, Manfred

    Опубликовано 2006
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