Resultados da pesquisa - chain management measures

Purchasing & supply chain management : analysis, strategy, planning and practice Por Weele, Arjan. J. van

Sumário: “...Purchasing, innovation and quality management - 12. Purchasing, logistics and supply chain management - 13. ...”

Operations and supply chain management / Por Jacobs, F. Robert

Sumário: “...Operations and Supply Chain Management - 2. Strategy and Sustainability - 3. ...”

Operations and supply management / Por Jacobs, F. Robert

Sumário: “...Strategy Operations and supply strategy Linear programming using the excel solver Project management Product and service design Processes Strategic capacity managment Learning curves Process analysis Job design and work measurement Management processes Facility layout Service processes Waiting line analysis Six-sigma quality Process capability and SPC Supply chain design Supply chain strategy Logistics and facility location Lean manufacturing Operations consulting and reengineering Planning and controlling the supply chain Enterprise resource planning systems Demand management and forecasting Aggregate sales and operations planning Inventory control Material requirements planning Scheduling Simulation Constraint management...”

Procurement principles and management /

Sumário: “...Purchasing objectives and development Purchasing scope and development Strategic procurement and supply chain management Public sector procurement pt. 2. ...”

Operations management for competitive advantage / Por Chase, Richard B.

Sumário: “...Strategic Capacity Management TN10. Facility Location 11. Just-in-Time and Lean Systems Section Four¿Planning and Controlling the Supply Chain Managerial Briefing 12Enterprise Resource Planning Systems 12. ...”

Juran's quality management and analysis. Por De Feo, Joseph A.

Sumário: “...Managing Quality in Operations-Service -- 15. Managing the Supply Chain -- 16. ...”

The Wiley guide to project control /

Sumário: “...Project control / Peter Harpum -- Time and cost / Asbjørn Rolstadås -- Critical chain project management / Lawrence P. Leach -- Project performance measurement / Daniel M. ...”
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E-business and e-commerce management : strategy, implementation, and practice Por Chaffey, Dave

Sumário: “...274 (1) Push and pull supply chain models 275 (2) Focus on the value chain 277 (8) Restructuring the internal value chain 278 (1) The value stream 279 (1) Value chain analysis 279 (2) Value networks 281 (2) Towards the virtual organization 283 (2) Options for restructuring the supply chain 285 (2) Using e-business to restructure the supply chain 287 (9) Adoption rates of e-business applications 287 (4) IS-supported upstream supply chain management 291 (1) Case Study 6.2 Tesco develops buy-side e-commerce system for supply chain management 292 (1) IS-supported downstream supply chain management 293 (1) Outbound logistics management 294 (1) IS infrastructure for supply chain management 294 (2) Supply chain management implementation 296 (7) The supply chain management strategy process 298 (2) Managing partnerships 300 (2) Managing global distribution 302 (1) Case Study 6.3 RFID: keeping track starts its move to a faster track 302 (1) Summary 303 (1) Exercises 304 (1) References 305 (1) Further reading 306 (1) Web links 307 (1) E-procurement 308 (28) Learning outcomes / Management issues 308 (1) Links to other chapters 308 (1) Introduction 309 (1) What is e-procurement? ...”

OM / Por Collier, David A.

Sumário: “...Goods, Services, and Operations Management 2 (16) Operations Management 3 (1) OM in the Workplace 4 (2) Understanding Goods and Services 6 (2) Customer Benefit Packages 8 (3) Processes 11 (1) OM: A History of Change and Challenge 12 (2) A Focus on Efficiency 12 (1) The Quality Revolution 12 (1) Customization and Design 13 (1) Time-Based Competition 14 (1) The Service Revolution 14 (1) Current Challenges in OM 14 (4) Value Chains 18 (20) The Concept of Value 20 (1) Value Chain Perspectives 21 (4) An Example of a Value Chain: Buhrke Industries, Inc 23 (2) Supply Chains 25 (1) Value Chain Decisions 26 (3) Outsourcing and Vertical Integration 26 (1) The Economics of Outsourcing 27 (1) Value and Supply Chain Integration 28 (1) Offshoring 29 (3) Value Chains in a Global Business Environment 32 (6) A Global Value Chain: Rocky Shoes & Boots Company 32 (1) Issues in Global Value Chain Decisions 33 (1) Value Chains and Local Culture 34 (4) Measuring Performance in Operations 38 (20) Performance Measurement 39 (6) Financial Measures 40 (1) Customer and Market Measures 41 (1) Safety 42 (1) Quality 42 (1) Time 43 (1) Flexibility 44 (1) Innovation and Learning 44 (1) Productivity 45 (1) Linking Internal and External Measures 46 (1) The Value of a Loyal Customer 46 (1) Designing Measurement Systems in Operations 47 (1) Models of Organizational Performance 48 (10) Malcolm Baldrige National Quality Award Framework 48 (2) The Balanced Scorecard 50 (1) The Value Chain Model 51 (1) The Service-Profit Chain 52 (6) Operations Strategy 58 (18) Gaining Competitive Advantage 59 (1) Understanding Customer Requirements 60 (2) Evaluating Goods and Services 62 (1) Competitive Priorities 63 (4) Cost 64 (1) Quality 64 (2) Time 66 (1) Flexibility 66 (1) Innovation 66 (1) OM and Strategic Planning 67 (9) Operations Strategy at McDonald's 70 (6) Technology and Operations Management 76 (16) Understanding Technology in Operations 78 (2) Manufacturing Technology 78 (1) Service Technology 79 (1) Technology in Value Chains 80 (2) Integrated Operating Systems 82 (3) Computer-Integrated Manufacturing Systems (CIMS) 82 (1) Enterprise Resource Planning (ERP) Systems 83 (1) Customer Relationship Management (CRM) Systems 84 (1) Revenue Management Systems (RMS) 84 (1) Benefits and Challenges of Technology 85 (2) Technology Development and Adoption 87 (5) Goods and Service Design 92 (20) Desigining Goods and Services 93 (3) Robust Design and the Taguchi Loss Function 96 (2) Reliability 98 (1) Quality Function Deployment 99 (2) Product and Process Design in Manufacturing 101 (2) Quality Engineering 102 (1) Product and Process Simplification 102 (1) Design for Environmental Quality 103 (1) Service Delivery System Design 103 (2) Facility Location and Layout 104 (1) Servicescape 104 (1) Service Process and Job Design 104 (1) Technology and Information Support Systems 105 (1) Organizational Structure 105 (1) Service Encounter Design 105 (2) Customer Contact Behavior and Skills 106 (1) Service-Provider Selection, Development, and Empowerment 106 (1) Recognition and Reward 107 (1) Service Recovery and Guarantees 107 (1) An Integrative Case Study of LensCrafters 107 (5) Process Selection, Design, and Analysis 112 (20) Process Choice Decisions 114 (1) The Product-Process Matrix 115 (2) The Service-Positioning Matrix 117 (3) Process Design 120 (4) Process and Value Stream Mapping 121 (3) Process Analysis and Improvement 124 (2) Process Design and Resource Utilization 126 (6) Little's Law 128 (4) Facility and Work Design 132 (20) Facility Layout 134 (4) Product Layout 134 (1) Process Layout 135 (1) Cellular Layout 135 (1) Fixed-Position Layout 136 (1) Facility Layout in Service Organizations 137 (1) Designing Product Layouts 138 (5) Assembly Line Balancing 139 (2) Line Balancing Approaches 141 (2) Designing Process Layouts 143 (1) Workplace Design 144 (2) The Human Side of Work 146 (6) Supply Chain Design 152 (18) Understanding Supply Chains 154 (4) The Value and Supply Chain at Dell, Inc 156 (2) Designing the Supply Chain 158 (5) Efficient and Responsive Supply Chains 158 (1) Push and Pull Systems 158 (3) Supply Chain Design for Multisite Services 161 (1) Supply Chain Metrics 161 (1) The Bullwhip Effect 161 (2) Location Decisions in Supply Chains 163 (3) Critical Factors in Location Decisions 164 (1) Location Decision Process 164 (1) The Center of Gravity Method 165 (1) Other Issues in Supply Chain Management 166 (4) Capacity Management 170 (16) Understanding Capacity 172 (2) Economies and Diseconomies of Scale 172 (2) Capacity Measurement 174 (3) Safety Capacity 174 (1) Capacity Measurement in Job Shops 174 (1) Using Capacity Measures for Operations Planning 175 (2) Long-Term Capacity Strategies 177 (3) Capacity Expansion 178 (2) Short-Term Capacity Management 180 (1) Managing Capacity by Adjusting Short-Term Capacity Levels 180 (1) Managing Capacity by Shifting and Stimulating Demand 180 (1) Theory of Constraints 181 (5) Forecasting and Demand Planning 186 (22) Forecasting and Demand Planning 188 (1) Basic Concepts in Forecasting 189 (5) Forecast Planning Horizon 189 (1) Data Patterns in Time Series 190 (2) Forecast Errors and Accuracy 192 (2) Statistical Forecasting Models 194 (5) Single Moving Average 194 (2) Single Exponential Smoothing 196 (3) Regression as a Forecasting Approach 199 (4) Excel's Add Trendline Option 200 (1) Causal Forecasting Models with Multiple Regression 201 (2) Judgmental Forecating 203 (1) Forecasting in Practice 204 (4) Managing Inventories 208 (20) Understanding Inventory 210 (3) Key Definitions and Concepts 210 (2) Inventory Management Decisions and Costs 212 (1) Inventory Characteristics 213 (2) ABC Inventory Analysis 215 (1) Fixed Quantity Systems 215 (4) The EOQ Model 219 (3) Fixed Period Systems 222 (2) Single-Period Inventory Model 224 (4) Resource Management 228 (24) Resource Planning Framework for Goods and Services 230 (3) Aggregate Planning Options 233 (1) Strategies for Aggregate Planning 234 (2) Disaggregation in Manufacturing 236 (9) Master Production Scheduling 237 (1) Materials Requirements Planning 238 (2) Time Phasing and Lot Sizing in MRP 240 (5) Capacity Requirements Planning 245 (7) Operations Scheduling and Sequencing 252 (18) Understanding Scheduling and Sequencing 254 (1) Scheduling Applications and Approaches 255 (4) Staff Scheduling 255 (2) Appointment Systems 257 (2) Sequencing 259 (1) Sequencing Performance Criteria 259 (1) Sequencing Rules 260 (1) Applications of Sequencing Rules 260 (6) Single-Resource Sequencing Problem 260 (2) Two-Resource Sequencing Problem 262 (4) Schedule Monitoring and Control 266 (4) Quality Management 270 (18) Understanding Quality 272 (2) Influential Leaders in Modern Quality Management 274 (2) W. ...”

Marketing channels /

Sumário: “...Wholesaling. 16. Logistics and Supply Chain Management. 17. Franchising....”

Managerial accounting : creating value in a dynamic business environment / Por Hilton, Ronald W.

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