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  1. 1
    Customer relationship management : how to turn a good business int great one

    Customer relationship management : how to turn a good business int great one di Robert-Phelps Graham

    Pubblicazione 1998
    Soggetti: “...Customer relationship management...”
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  2. 2
    Relationship marketing : management of customer relationships /

    Relationship marketing : management of customer relationships / di Bruhn, Manfred

    Pubblicazione 2003
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  3. 3
    Relationship marketing : management of customer relationships

    Relationship marketing : management of customer relationships di Bruhn, Manfred

    Pubblicazione 2002
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  4. 4
    Customer service on the internet : building relationships, increasing loyality and staying competitive

    Customer service on the internet : building relationships, increasing loyality and staying competitive di Sterne, Jim

    Pubblicazione 1996
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  5. 5
    An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited

    An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited di Abdalla, Zainab.S

    Pubblicazione 2024
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  6. 6
    Services management and marketing A customer relationship management approach

    Services management and marketing A customer relationship management approach di Gronroos, Christian

    Pubblicazione 2001
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  7. 7
    Services marketing Managing the service value chain

    Services marketing Managing the service value chain di Bruhn Manfred

    Pubblicazione 2006
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  8. 8
    Services marketing Managing the service value chain

    Services marketing Managing the service value chain di Bruhn Manfred

    Pubblicazione 2006
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  9. 9
    Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)

    Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank) di Kazula, Lameck Zacharia

    Pubblicazione 2024
    Soggetti: “...Customer relationship...”
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  10. 10
    Defying the limits : reaching new heights in customer relationship management

    Defying the limits : reaching new heights in customer relationship management

    Pubblicazione 2000
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  11. 11
    Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB

    Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB di Tairo, Ester C

    Pubblicazione 2024
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  12. 12
    E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality

    E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality di Sangali, Samwel John

    Pubblicazione 2024
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  13. 13
    The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD

    The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD di Kapologwe, Lugano A.

    Pubblicazione 2024
    Soggetti: “...Customer relationship management...”
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  14. 14
    Marketing The core

    Marketing The core di Kerin Roger A.

    Pubblicazione 2007
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  15. 15
    An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.

    An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar. di Khamis, Amne Rashid

    Pubblicazione 2024
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  16. 16
    Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city

    Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city di Masika, Emmanuel Julian

    Pubblicazione 2024
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  17. 17
    The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city

    The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city di Mlekwa, Moses Denis

    Pubblicazione 2024
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  18. 18
    Marketing The core

    Marketing The core di Kerin Roger A.

    Pubblicazione 2007
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  19. 19
    Marketing Experience, leadership, innovation, experience, leadership

    Marketing Experience, leadership, innovation, experience, leadership di Kerin Roger A.

    Pubblicazione 2009
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  20. 20
    Bussiness marketing management b2b

    Bussiness marketing management b2b di Hut Michael D.

    Pubblicazione 2013
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