Résultats de la recherche - ((services management) OR (resource management))

Human resource management in public services : paradoxes, processes, and problems

Table des matières: “…The public service heritage Legal rights and responsibilities : laws governing the workplace Recruitment Selection Position management Motivation Compensation Employee-friendly policies Training and development Appraisal Unions and the government The future as opportunity, not destiny…”

Managing information services : a sustainable approach / par Bryson, Jo

Table des matières: “…Managing in an uncertain world -- Strategic influences -- Strategic planning : positioning for a sustainable future -- Attracting and retaining talented people in challenging times -- Ensuring value for money and enabling a cost-sustainable future -- Knowledge and information management : a key to survival -- Strategic technology and asset management : a smarter approach -- Leadership -- Utilizing a values driven culture for sustainability -- Innovation and creativity -- Engaging change in positioning for the future -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communication and networking -- Managing yourself and others in challenging times -- Corporate governance -- Accountability and influence -- Encouraging transparency -- Managing for sustainability -- Managing risk -- Sustaining trust and continued operations -- Evaluating benefits and performance -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Bringing it all together.…”

Resource management in health and social care : essential checklists par Bryans, William

Table des matières: “…About the author iv About this book v Resources and sources of funding 1 (12) Balancing expectation with reality 13 (16) Resource deficits 29 (22) Quality, expectation and costs 51 (16) Managing within time limits 67 (16) Commissioning resources 83 (16) Budgets and resources 99 (26) Managing in the political dimension 125 (14) Postscript 139 (1) Useful websites 140 (1) Recommended reading 141 (2) Index 143…”

The basics of data management for information services / par Underwood, Peter G.

Sujets: “…Information resources management.…”

Services management : an integrated approach

Table des matières: “…431 (1) Drivers towards internationalization 432 (4) Culture and cultural differences 436 (8) Internationalization strategies 444 (6) Conclusion 450 (1) Review and discussion questions 451 (1) Notes and references 451 (1) Suggested further reading 452 (1) 21 Defining a service strategy 453 (1) Aim�� Heene, Bart Van Looy, Roland Van Dierdonck Introduction 453 (1) Objectives 453 (20) The nature of strategic management 453 (8) The challenges of strategic management for services 461 (11) Conclusion 472 (1) Review and discussion questions 473 (1) Notes and references 473 (1) Suggested further reading 474 (3) TECHNICAL NOTES 1 How to collect customer satisfaction data 477 (39) Gino Van Ossel 2 Analysing queuing systems in service environments 491 (7) Paul Gemmel 3 Simulation as a tool in designing services 498 (12) Paul Gemmel 4 Data envelopment analysis 510 (3) Paul Gemmel 5 Insights stemming from emerging resource and competence-based strategic management theories 513 (3) Aim�� Heene APPENDICES 1 Importance of informational elements in ads - comparing goods and services 516 (1) 2 The state probability (P(n)) 517 (2) Index 519…”

Human resources in healthcare, health informatics and healthcare systems /

Sujets: “…Personnel management.…”

Human resource for library and information services : East, Central and Southern Africa / par Nawe, Julita

Sujets: “…Library personnel management Africa, Sub-Saharan.…”

Personnel administration : a point of view and a method / par Pigors, Paul John William

Sujets: “…Personnel management.…”

Essentials of Human Resource Management. : par Tyson, Shaun

Sujets: “…Management, Human resources…”

Determinants of human resource retention for healthcare in Tanzania’s public health facilities par Issaya, Hassanal

Sujets: “…Heath workers retention | Health services administration | Human Resource Management | Tanzania…”
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Service management : operations, strategy, information technology / par Fitzsimmons, James A.

Sujets: “…Service industries Management.…”
Table of contents only

Service management : strategy and leadership in service businesses / par Normann, Richard

Service management : operations, strategy, and information technology / par Fitzsimmons, James A.

Managing for knowledge : HR's strategic role par Evans, Christina

Sujets: “…Knowledge Management | Personnel management--Information services | Personnel management…”

Human resource management in health care : principles and practice / par McConnell, Charles R.

Managing human resource : Techniques and practices / par Suri, R.K

Human resource management: text and cases par Gupta, C.B

Sujets:

Marketing management : analysis, planning, implementation, and control / par Kotler, Philip

Sujets: