Résultats de la recherche - (( customer orientation ) OR ( customer presentation ))~

Empowering the customer : the citizen in public sector reform / par Ayeni, Victor

Marketing management par Kotler Philip

E-business and e-commerce management : strategy, implementation, and practice par Chaffey, Dave

Table des matières: “…Internet standards 102 (12) Networking standards 102 (2) The HTTP protocol 104 (1) Uniform resource locators (URLs) 104 (1) Domain names 105 (1) Web presentation and data exchange standards 106 (5) Examples of XML applications 111 (2) Audio and video standards 113 (1) Focus on who controls the Internet 114 (4) Managing e-business infrastructure 118 (9) Managing hardware and systems software infrastructure 118 (1) Internet service providers 119 (5) Managing employee access to the Internet and e-mail 124 (1) Managing e-business applications infrastructure 124 (3) Focus on web services and service-oriented architecture (SOA) 127 (4) Case Study 3.1 New architecture or just new hype? …”