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Handbook on public-private sector relationship in economic development : search for effective balance /
Publicado 2007“…Public-private sector relationship in economic development…”
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Public administration : concepts and cases
Publicado 2010Tabla de Contenidos: “…The search for the scope and purpose of public administration The formal structure: the concept of bureaucracy The general environment: the concept of ecology The political environment: the concept of administrative power Intergovernmental relations (IGR): the concept of opportunistic federalism Internal dynamics: the concept of the informal group Key decision makers inside public administration: the concept of competing bureaucratic subsystems Decision making: the concept of incremental choice Administrative communication: the concept of its professional centrality Public management: the concept of collaborative processes Public personnel motivation: the concept of the public service culture Public budgeting: the concept of budgeting as political choice Administrative reorganization: the concept of the tides of reform The relationship between politics and administration: the concept of issue networks The relationship between bureaucracy and the public interest: the concept of administrative responsibility The relationship between ethics and public administration: the concept of competing ethical obligations…”
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Public administration : concepts and cases
Publicado 2010Tabla de Contenidos: “…The search for the scope and purpose of public administration The formal structure: the concept of bureaucracy The general environment: the concept of ecology The political environment: the concept of administrative power Intergovernmental relations (IGR): the concept of opportunistic federalism Internal dynamics: the concept of the informal group Key decision makers inside public administration: the concept of competing bureaucratic subsystems Decision making: the concept of incremental choice Administrative communication: the concept of its professional centrality Public management: the concept of collaborative processes Public personnel motivation: the concept of the public service culture Public budgeting: the concept of budgeting as political choice Administrative reorganization: the concept of the tides of reform The relationship between politics and administration: the concept of issue networks The relationship between bureaucracy and the public interest: the concept of administrative responsibility The relationship between ethics and public administration: the concept of competing ethical obligations…”
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Public relations : principles and practices /
Publicado 2009Tabla de Contenidos: “…210 (3) Customer Relations Programme 213 (5) Maintaining Good Customer Relations 218 (1) The Communication Media 218 (8) Dealer Relations 226 (24) Dealer's Vital Role 226 (1) Dealer Relations 227 (1) Love--hate Relationship 228 (2) Company's Views on Dealers 230 (3) Dealer's Views of a Company 233 (2) Objectives of Dealer Relations 235 (1) Good Dealer Relations 235 (5) Manufacturer's Support to Dealers 240 (2) Communicating to the Dealers 242 (1) Communication Media 243 (7) Vendor Relations 250 (18) Vendor Relations 250 (3) Vendors' Expectations 253 (2) Buyer Company Expectations 255 (3) Vendor Relations Objectives 258 (1) Public Relations for Vendors 259 (1) Public Relations Role 260 (5) Case Study: Asahi India Safety Glass Limited 265 (3) Employee Public Relations 268 (25) Employee Public Relations 268 (3) Employee Expectations 271 (4) Challenges of Employee Communication 275 (6) Characteristics of Good Employee Communication 281 (1) Communication Media 282 (5) Managements Must Listen 287 (4) Case Study: Communication in Stress 291 (2) Investor Relations 293 (19) Introducing Investor Relations 293 (1) Public Relations Role and Responsibility 294 (7) Investor Publics 301 (1) Investor Relations Objectives 301 (1) Communications for Investors---PR Tools 302 (8) Case Study: DLF Investor Relations Strategies 310 (2) Media Relations 312 (21) Public Relations and Media 312 (3) Media Relations---a Balancing Act 315 (1) Networking for Good Media Relations 316 (2) Public Relations Assistance to Media 318 (2) Media Relations Norms 320 (5) Holding a Press Conference 325 (4) Measurement of Success 329 (4) Corporate Social Responsibility and Community Relations 333 (23) Corporate Social Responsibility and Community Relations 333 (2) CSR---the Indian Tradition 335 (1) Private Sector Initiatives 336 (4) CII Initiatives 340 (2) Community Expectations 342 (2) Objectives of Community Relations 344 (1) Community Networking 345 (1) Communicating to the Community 346 (1) The Communication Media 347 (4) Case Study: Social Mission and Business Vision 351 (5) Corporate Image 356 (16) Corporate Image Defined 356 (2) Corporate Image---the Indian Scenario 358 (1) Stock Market and the Image 358 (2) The Image Makers 360 (6) Public Relations Role 366 (1) Image Management Process 367 (3) Case Study: LG Electronics---a Success Story 370 (2) Corporate Identity Management 372 (22) Corporate Identity Defined 372 (1) Corporate Identity---a Vital Element 373 (2) Corporate Identity Mix 375 (5) Developing a Corporate Identity 380 (6) Identity and Image Relationship 386 (1) Corporate Identity---Legal Aspects 386 (3) Corporate Identity Changes---When and Why? …”
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