Resultados de búsqueda - Alstom~

The transformation of human rights fact-finding /

Tabla de Contenidos: “…The transformation of human rights fact-finding : challenges and opportunities / Philip Alston and Sarah Knuckey -- Do facts exist, can they be 'found', and does it matter? …”

Promoting human rights through bills of rights : comparative perspectives /

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Human rights and development : towards mutual reinforcement /

Personnel management and industrial relations / por Davar Rustom S.

Pearson custom business reources

Customer centricity : focus on the right customers for strategic advantage / por Fader, Peter S.

Tabla de Contenidos: “…Introduction Copyright Contents Preface: You Must Read This Before Entering the Time Capsule Introduction Chapter 1: Product Centricity: Cracks in the Foundation Chapter 2: Customer Centricity: The New Model for Success Chapter 3: Customer Equity: New Views on Value Chapter 4: Customer Lifetime Value: The Real Worth of Your Customers Chapter 5: Customer Relationship Management: The First Step Toward Customer Centricity Conclusion Afterword Acknowledgments About the Wharton Executive Essentials Series About the Author About Wharton School Press…”

Customer services : skills for success / por Lucas, Robert

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Customer services : skills for success / por Lucas, Robert

Materias:

Auditing fundamentals por DAVIES, M

Management of hospitals / por Schulz, Rockwell

Creating and implementing your strategic plan : a workbook for public and nonprofit organizations / por Bryson, John M.

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Creating and implementing your strategic plan : a workbook for public and nonprofit organizations / por Bryson, John M.

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International human rights in context : law,politics,morals: text and materials por Steiner,J.Henry

Customer relationship management: a global approach / por Chakravorti, Samit

Materias: “…Customer relations Management…”

Meeting customer needs por SMITH, I. (Author)

Tabla de Contenidos: “…First, know yourself 2. Customers : who do they think they are? 3. The route to your customers 4. …”

Customer Relationship Management/ por RAI, C.P

Materias: “…Customer Focused Management…”

Customer Relationship Management/ por Kavitha, B.

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Customer-centric marketing : build relationships, create advocates and influence your customers / por Cundari, Aldo

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The customer centricity playbook : implement a winning strategy driven by customer lifetime value por FADER, P.

Tabla de Contenidos: “…etting a Strategic Course to Maximize Customer Value Customer Acquisition and Growing Your Best Customer Base Using Customer Centricity to Tune Retention and Development Tactics CRM's Place in Creating a Value-Based Strategy The Role of Customer Centricity in Corporate Valuation Agile Change Management and Customer Centricity Conclusion: Customer Centricity from Concept to Playbook to Action…”

Customer relationship management : concepts, applications and technologies por PRIOR, D. D. (Author)

Tabla de Contenidos: “…Section A: Understanding Customer Relationships 1. An Introduction to CRM 2. …”