Resultados de búsqueda - (( good and agricultural organisation ) OR ( good and cultural organization ))

Auditing good government in Africa : public sector reform, professional norms and the development discourse por Maria Gustavson

Nonprofit organizations : theory, management, policy / por Anheier, Helmut K.

Organizational behavior : an introduction to your life in organizations / por André, Rae

Tabla de Contenidos: “…Individuals and relationships -- Why mastering organizational behavior is essential to your career -- Your personality and style -- Decision making -- Fundamentals of motivation -- Motivating individuals in their jobs -- Health and stress at work -- Communication and interpersonal relationships -- Cross-cultural relationships -- Groups -- Groups and their influence -- Improving team effectiveness -- Leadership -- The challenge of leadership -- Leadership roles and skills -- Power and influence -- Conflicts good and bad -- The organization -- Designing effective organizations -- Organizational structure as a design tool -- Organizational culture -- Changing organizations -- Looking ahead to using OB in your career -- OB is for life.…”

Introduction to international relations : theory and practice / por Kaufman, Joyce P.

Tabla de Contenidos: “…The changing nature of the international system What are nonstate actors? International organizations. Intergovernmental organizations (IGOs) The United Nations North Atlantic Treaty Organization (NATO) The International Monetary Fund (IMF) and the World Bank Regional organizations : The European Union (EU) Other regional organizations IGOs and IR theory IGOs and sovereignty Nongovernmental Organizations (NGOs) Terrorism : a challenge to the international system. …”

Institution building and leadership in Africa /

Introduction to sociology / por Van Tubergen, Frank

Poverty and development into the 21st century /

Tabla de Contenidos: “…The global politics of development and exclusion in the new world order 345 (20) Anthony McGrew Democratization, `good governance' and development 365 (18) David Potter Rethinking gender matters in development 383 (20) Ruth Pearson Technology, poverty and development 403 (22) Gordon Wilson Richard Heeks Life in the cities 425 (18) Jo Beall Taking culture seriously 443 (26) Tim Allen THE FUTURE OF DEVELOPMENT Genetic engineering of development? …”
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Roundtable viewpoints. International business por Robertson Christopher J.

Tabla de Contenidos: “…160 (21) from ``Preparing for Global Expansion: A Primer,'' Canadian HR Reporter (March 14, 2005) 162 (4) Gail Reinhart from ``Use Your Offshore Status,'' Financial Times (London Edition) (November 6, 2004) 166 (3) Rebecca Knight from ``The Benefits of a Formal Repatriation Program for the Organization and the Expatriate,'' Employee Benefit News (November 1, 2005) 169 (3) Jan Nelson from ``Stealing Managers From the Big Boys,'' Business Week (September 26, 2005) 172 (3) Frederik Balfour Dexter Roberts from ``Helping Homesick Brits,'' Minneapolis Star Tribune (August 8, 2005) 175 (6) Larry Werner Why Is It So Important to Understand Cultural Differences When Working Abroad? …”

Annual editions : international business

Tabla de Contenidos: “…Drucker Here's the Good News 16 (3) Barrett Sheridan Daniel Gross The Real Global Technology Challenge 19 (5) Leonard Lynn Harold Salzman Looking Ahead to Our Place in the Next Economy 24 (5) Matthew Budman Part B. …”

OM / por Collier, David A.

Tabla de Contenidos: “…Goods, Services, and Operations Management 2 (16) Operations Management 3 (1) OM in the Workplace 4 (2) Understanding Goods and Services 6 (2) Customer Benefit Packages 8 (3) Processes 11 (1) OM: A History of Change and Challenge 12 (2) A Focus on Efficiency 12 (1) The Quality Revolution 12 (1) Customization and Design 13 (1) Time-Based Competition 14 (1) The Service Revolution 14 (1) Current Challenges in OM 14 (4) Value Chains 18 (20) The Concept of Value 20 (1) Value Chain Perspectives 21 (4) An Example of a Value Chain: Buhrke Industries, Inc 23 (2) Supply Chains 25 (1) Value Chain Decisions 26 (3) Outsourcing and Vertical Integration 26 (1) The Economics of Outsourcing 27 (1) Value and Supply Chain Integration 28 (1) Offshoring 29 (3) Value Chains in a Global Business Environment 32 (6) A Global Value Chain: Rocky Shoes & Boots Company 32 (1) Issues in Global Value Chain Decisions 33 (1) Value Chains and Local Culture 34 (4) Measuring Performance in Operations 38 (20) Performance Measurement 39 (6) Financial Measures 40 (1) Customer and Market Measures 41 (1) Safety 42 (1) Quality 42 (1) Time 43 (1) Flexibility 44 (1) Innovation and Learning 44 (1) Productivity 45 (1) Linking Internal and External Measures 46 (1) The Value of a Loyal Customer 46 (1) Designing Measurement Systems in Operations 47 (1) Models of Organizational Performance 48 (10) Malcolm Baldrige National Quality Award Framework 48 (2) The Balanced Scorecard 50 (1) The Value Chain Model 51 (1) The Service-Profit Chain 52 (6) Operations Strategy 58 (18) Gaining Competitive Advantage 59 (1) Understanding Customer Requirements 60 (2) Evaluating Goods and Services 62 (1) Competitive Priorities 63 (4) Cost 64 (1) Quality 64 (2) Time 66 (1) Flexibility 66 (1) Innovation 66 (1) OM and Strategic Planning 67 (9) Operations Strategy at McDonald's 70 (6) Technology and Operations Management 76 (16) Understanding Technology in Operations 78 (2) Manufacturing Technology 78 (1) Service Technology 79 (1) Technology in Value Chains 80 (2) Integrated Operating Systems 82 (3) Computer-Integrated Manufacturing Systems (CIMS) 82 (1) Enterprise Resource Planning (ERP) Systems 83 (1) Customer Relationship Management (CRM) Systems 84 (1) Revenue Management Systems (RMS) 84 (1) Benefits and Challenges of Technology 85 (2) Technology Development and Adoption 87 (5) Goods and Service Design 92 (20) Desigining Goods and Services 93 (3) Robust Design and the Taguchi Loss Function 96 (2) Reliability 98 (1) Quality Function Deployment 99 (2) Product and Process Design in Manufacturing 101 (2) Quality Engineering 102 (1) Product and Process Simplification 102 (1) Design for Environmental Quality 103 (1) Service Delivery System Design 103 (2) Facility Location and Layout 104 (1) Servicescape 104 (1) Service Process and Job Design 104 (1) Technology and Information Support Systems 105 (1) Organizational Structure 105 (1) Service Encounter Design 105 (2) Customer Contact Behavior and Skills 106 (1) Service-Provider Selection, Development, and Empowerment 106 (1) Recognition and Reward 107 (1) Service Recovery and Guarantees 107 (1) An Integrative Case Study of LensCrafters 107 (5) Process Selection, Design, and Analysis 112 (20) Process Choice Decisions 114 (1) The Product-Process Matrix 115 (2) The Service-Positioning Matrix 117 (3) Process Design 120 (4) Process and Value Stream Mapping 121 (3) Process Analysis and Improvement 124 (2) Process Design and Resource Utilization 126 (6) Little's Law 128 (4) Facility and Work Design 132 (20) Facility Layout 134 (4) Product Layout 134 (1) Process Layout 135 (1) Cellular Layout 135 (1) Fixed-Position Layout 136 (1) Facility Layout in Service Organizations 137 (1) Designing Product Layouts 138 (5) Assembly Line Balancing 139 (2) Line Balancing Approaches 141 (2) Designing Process Layouts 143 (1) Workplace Design 144 (2) The Human Side of Work 146 (6) Supply Chain Design 152 (18) Understanding Supply Chains 154 (4) The Value and Supply Chain at Dell, Inc 156 (2) Designing the Supply Chain 158 (5) Efficient and Responsive Supply Chains 158 (1) Push and Pull Systems 158 (3) Supply Chain Design for Multisite Services 161 (1) Supply Chain Metrics 161 (1) The Bullwhip Effect 161 (2) Location Decisions in Supply Chains 163 (3) Critical Factors in Location Decisions 164 (1) Location Decision Process 164 (1) The Center of Gravity Method 165 (1) Other Issues in Supply Chain Management 166 (4) Capacity Management 170 (16) Understanding Capacity 172 (2) Economies and Diseconomies of Scale 172 (2) Capacity Measurement 174 (3) Safety Capacity 174 (1) Capacity Measurement in Job Shops 174 (1) Using Capacity Measures for Operations Planning 175 (2) Long-Term Capacity Strategies 177 (3) Capacity Expansion 178 (2) Short-Term Capacity Management 180 (1) Managing Capacity by Adjusting Short-Term Capacity Levels 180 (1) Managing Capacity by Shifting and Stimulating Demand 180 (1) Theory of Constraints 181 (5) Forecasting and Demand Planning 186 (22) Forecasting and Demand Planning 188 (1) Basic Concepts in Forecasting 189 (5) Forecast Planning Horizon 189 (1) Data Patterns in Time Series 190 (2) Forecast Errors and Accuracy 192 (2) Statistical Forecasting Models 194 (5) Single Moving Average 194 (2) Single Exponential Smoothing 196 (3) Regression as a Forecasting Approach 199 (4) Excel's Add Trendline Option 200 (1) Causal Forecasting Models with Multiple Regression 201 (2) Judgmental Forecating 203 (1) Forecasting in Practice 204 (4) Managing Inventories 208 (20) Understanding Inventory 210 (3) Key Definitions and Concepts 210 (2) Inventory Management Decisions and Costs 212 (1) Inventory Characteristics 213 (2) ABC Inventory Analysis 215 (1) Fixed Quantity Systems 215 (4) The EOQ Model 219 (3) Fixed Period Systems 222 (2) Single-Period Inventory Model 224 (4) Resource Management 228 (24) Resource Planning Framework for Goods and Services 230 (3) Aggregate Planning Options 233 (1) Strategies for Aggregate Planning 234 (2) Disaggregation in Manufacturing 236 (9) Master Production Scheduling 237 (1) Materials Requirements Planning 238 (2) Time Phasing and Lot Sizing in MRP 240 (5) Capacity Requirements Planning 245 (7) Operations Scheduling and Sequencing 252 (18) Understanding Scheduling and Sequencing 254 (1) Scheduling Applications and Approaches 255 (4) Staff Scheduling 255 (2) Appointment Systems 257 (2) Sequencing 259 (1) Sequencing Performance Criteria 259 (1) Sequencing Rules 260 (1) Applications of Sequencing Rules 260 (6) Single-Resource Sequencing Problem 260 (2) Two-Resource Sequencing Problem 262 (4) Schedule Monitoring and Control 266 (4) Quality Management 270 (18) Understanding Quality 272 (2) Influential Leaders in Modern Quality Management 274 (2) W. …”

Services management : an integrated approach

Tabla de Contenidos: “…431 (1) Drivers towards internationalization 432 (4) Culture and cultural differences 436 (8) Internationalization strategies 444 (6) Conclusion 450 (1) Review and discussion questions 451 (1) Notes and references 451 (1) Suggested further reading 452 (1) 21 Defining a service strategy 453 (1) Aim�� Heene, Bart Van Looy, Roland Van Dierdonck Introduction 453 (1) Objectives 453 (20) The nature of strategic management 453 (8) The challenges of strategic management for services 461 (11) Conclusion 472 (1) Review and discussion questions 473 (1) Notes and references 473 (1) Suggested further reading 474 (3) TECHNICAL NOTES 1 How to collect customer satisfaction data 477 (39) Gino Van Ossel 2 Analysing queuing systems in service environments 491 (7) Paul Gemmel 3 Simulation as a tool in designing services 498 (12) Paul Gemmel 4 Data envelopment analysis 510 (3) Paul Gemmel 5 Insights stemming from emerging resource and competence-based strategic management theories 513 (3) Aim�� Heene APPENDICES 1 Importance of informational elements in ads - comparing goods and services 516 (1) 2 The state probability (P(n)) 517 (2) Index 519…”

Public relations : principles and practices / por Sachdeva, Iqbal S.

Tabla de Contenidos: “…210 (3) Customer Relations Programme 213 (5) Maintaining Good Customer Relations 218 (1) The Communication Media 218 (8) Dealer Relations 226 (24) Dealer's Vital Role 226 (1) Dealer Relations 227 (1) Love--hate Relationship 228 (2) Company's Views on Dealers 230 (3) Dealer's Views of a Company 233 (2) Objectives of Dealer Relations 235 (1) Good Dealer Relations 235 (5) Manufacturer's Support to Dealers 240 (2) Communicating to the Dealers 242 (1) Communication Media 243 (7) Vendor Relations 250 (18) Vendor Relations 250 (3) Vendors' Expectations 253 (2) Buyer Company Expectations 255 (3) Vendor Relations Objectives 258 (1) Public Relations for Vendors 259 (1) Public Relations Role 260 (5) Case Study: Asahi India Safety Glass Limited 265 (3) Employee Public Relations 268 (25) Employee Public Relations 268 (3) Employee Expectations 271 (4) Challenges of Employee Communication 275 (6) Characteristics of Good Employee Communication 281 (1) Communication Media 282 (5) Managements Must Listen 287 (4) Case Study: Communication in Stress 291 (2) Investor Relations 293 (19) Introducing Investor Relations 293 (1) Public Relations Role and Responsibility 294 (7) Investor Publics 301 (1) Investor Relations Objectives 301 (1) Communications for Investors---PR Tools 302 (8) Case Study: DLF Investor Relations Strategies 310 (2) Media Relations 312 (21) Public Relations and Media 312 (3) Media Relations---a Balancing Act 315 (1) Networking for Good Media Relations 316 (2) Public Relations Assistance to Media 318 (2) Media Relations Norms 320 (5) Holding a Press Conference 325 (4) Measurement of Success 329 (4) Corporate Social Responsibility and Community Relations 333 (23) Corporate Social Responsibility and Community Relations 333 (2) CSR---the Indian Tradition 335 (1) Private Sector Initiatives 336 (4) CII Initiatives 340 (2) Community Expectations 342 (2) Objectives of Community Relations 344 (1) Community Networking 345 (1) Communicating to the Community 346 (1) The Communication Media 347 (4) Case Study: Social Mission and Business Vision 351 (5) Corporate Image 356 (16) Corporate Image Defined 356 (2) Corporate Image---the Indian Scenario 358 (1) Stock Market and the Image 358 (2) The Image Makers 360 (6) Public Relations Role 366 (1) Image Management Process 367 (3) Case Study: LG Electronics---a Success Story 370 (2) Corporate Identity Management 372 (22) Corporate Identity Defined 372 (1) Corporate Identity---a Vital Element 373 (2) Corporate Identity Mix 375 (5) Developing a Corporate Identity 380 (6) Identity and Image Relationship 386 (1) Corporate Identity---Legal Aspects 386 (3) Corporate Identity Changes---When and Why? …”

The English teacher's companion : a complete guide to classroom, curriculum, and the profession / por Burke, Jim

Tabla de Contenidos: “…371 (11) How Gender Affects Classroom Dynamics 371 (4) Honoring Gender 375 (3) Gender and the English Department 378 (1) Endnote: The Mentor 378 (4) Reflection Activity Recommendations Thoughts About Culture, Race, and Language 382 (8) Respecting Race and Culture 385 (2) Endnote: The Human Language 387 (3) Reflection Activity Recommendations Ethics and the Study of English 390 (7) Strategies for Discussing Ethics in the English Class 394 (1) Endnote: Moments of Truth 395 (2) Reflection Activity Recommendations Teaching Advanced Placement and Honors English 397 (7) Preparing Honors Students 399 (3) Endnote: Gifts of the Gifted 402 (2) Reflection Activity Recommendation English Teachers and the Law 404 (9) Questions About the Law 410 (3) Reflection Activity Recommendation FROM BECOMING TO BEING AN ENGLISH TEACHER Dear New Teacher 413 (9) The Courage to Teach: The English Teacher's Role 413 (1) The Good, the Bad, and the Cynical: Your Colleagues 414 (1) Teachers' Teachers: On Mentors and Learning 414 (2) Examining Your Roots: Reflecting on the Student You Were 416 (1) Isolation: The Blessing and the Curse 416 (1) Strategies for Survival and Success 417 (1) Rough-Draft Teaching: Revision Through Reflection 418 (1) Available Companions: Who Can Help You? …”

Principles of alternative dispute resolution / por Ware, Stephen J.

Tabla de Contenidos: “…1: Mandatory vs voluntary 2: Lawyer-mediators 3: Non-lawyer mediators d: Private duties (including ethical standards) 4-28: Confidentiality a: Generally b: Confidentiality agreements prior to or during litigation c: Rules of evidence and discovery d: Mediation privilege e: Confidentiality clauses in settlement agreements 4-29: Agreements to mediate 4-30: Mandatory mediation a: Generally b: Policy arguments for and against c: Who must participate? d: Good faith e: Additional pressures to settle f: Settlement conference as mediation G: Other processes in aid of negotiation 4-31: Introduction to other processes a: Various processes providing non-binding adjudication or evaluation b: Defining terms 1: Non-binding adjudication 2: Evaluation 4-32: Non-binding arbitration 4-33: Neutral evaluation 4-34: Mini-trial 4-35: Summary jury trial 4-36: Arguments for and against making these processes mandatory a: Appeal of mandatory non-binding adjudication and evaluation b: Concerns about mandating non-binding adjudication and evaluation Appendix A: Federal Arbitration Act Appendix B: New York Convention Table of cases Index…”